Abimbola Fernanda Iriekpen

Sales Development Representative (SDR)

Nigeria
On Talentta since Oct 2026

Client & Account Coordination✦Client Communication & Follow-Up✦Client Relationship Management✦Communication & Sales Techniques✦Complaint Resolution✦Conflict De‑escalation✦Cross-selling✦Customer Experience✦Customer Relationship Management And Partnership Relationship Management✦Customer Retention Strategies✦Follow‑up✦Lead Generation✦Lead Qualification✦Needs‑based Discovery✦Objection Handling✦Prospect Engagement✦Sales Support✦Sales, customer relations, client acquisition✦Upselling✦- Attention to Detail✦- Problem-Solving✦• Data Management & Record-Keeping✦Active Listening✦Administrative Support✦collaboration✦CRM Systems✦Data Entry✦Digital Communication Platforms✦Email & Chat Communication✦Email Management✦Goggle workspace✦Live Chat & Email✦Microsoft Office suite✦Online Customer Support Platforms✦Partnership & Stakeholder Communication✦Professional✦Project Coordination✦Remote Collaboration Tools (Zoom, Teams)✦Sales And Persuasive Communication✦Scheduling✦Telephone Communication✦Time management✦Client & Account Coordination✦Client Communication & Follow-Up✦Client Relationship Management✦Communication & Sales Techniques✦Complaint Resolution✦Conflict De‑escalation✦Cross-selling✦Customer Experience✦Customer Relationship Management And Partnership Relationship Management✦Customer Retention Strategies✦Follow‑up✦Lead Generation✦Lead Qualification✦Needs‑based Discovery✦Objection Handling✦Prospect Engagement✦Sales Support✦Sales, customer relations, client acquisition✦Upselling✦- Attention to Detail✦- Problem-Solving✦• Data Management & Record-Keeping✦Active Listening✦Administrative Support✦collaboration✦CRM Systems✦Data Entry✦Digital Communication Platforms✦Email & Chat Communication✦Email Management✦Goggle workspace✦Live Chat & Email✦Microsoft Office suite✦Online Customer Support Platforms✦Partnership & Stakeholder Communication✦Professional✦Project Coordination✦Remote Collaboration Tools (Zoom, Teams)✦Sales And Persuasive Communication✦Scheduling✦Telephone Communication✦Time management✦

At a glance

Abimbola Fernanda Iriekpen (Sales Development Representative (SDR)) is a professional based in Nigeria with a portfolio on Talentta. Abimbola brings 6 years of professional experience, with strengths in Client & Account Coordination, Client Communication & Follow-Up, Client Relationship Management and Communication & Sales Techniques. Abimbola studied Bachelor's Degree in Business Management (BSc) - In Progress at Miva Open University, Nigeria.

6+
Years experience: 42+
Skills: 6+
Roles held

About

Meet Abimbola

Customer‑facing professional with experience in sales support, customer acquisition, relationship management and project coordination. Skilled at engaging customers via live chat, phone and email, uncovering needs, handling objections and guiding purchasing decisions. Strong communicator who builds rapport, manages multiple priorities and resolves issues, currently completing a BSc in Business Management.

Expertise

What I bring

Intermediate

Client & Account Coordination
Client Communication & Follow-Up
Client Relationship Management
Communication & Sales Techniques
Complaint Resolution
Conflict De‑escalation
Cross-selling
Customer Experience
Customer Relationship Management And Partnership Relationship Management
Customer Retention Strategies
Follow‑up
Lead Generation
Lead Qualification
Needs‑based Discovery
Objection Handling
Prospect Engagement
Sales Support
Sales, customer relations, client acquisition
Upselling

Foundational

- Attention to Detail
- Problem-Solving
• Data Management & Record-Keeping
Active Listening
Administrative Support
collaboration
CRM Systems
Data Entry
Digital Communication Platforms
Email & Chat Communication
Email Management
Goggle workspace
Live Chat & Email
Microsoft Office suite
Online Customer Support Platforms
Partnership & Stakeholder Communication
Professional
Project Coordination
Remote Collaboration Tools (Zoom, Teams)
Sales And Persuasive Communication
Scheduling
Telephone Communication
Time management

Career

Experience

Jan 2020 —
Customer Support Representative - Sales & Customer Experience
SMK CONSULTING
Managed customer interactions across live chat, telephone and email; engaged customers throughout the sales journey; identified needs and provided solutions; handled objections and post‑purchase support; built rapport while managing multiple conversations; collaborated remotely to resolve issues.
Jan 2020 —
Etiquette Instructor
AMAZONS BRITISH ELOCUTION AND CONCEPT, LEKKI
Built and maintained relationships with students, parents and clients; assessed individual needs and adapted communication; delivered programme information; managed schedules and enquiries while maintaining high service standards.
Jan 2020 —
Project Manager
META CHESS GLOBAL
Coordinated projects, schedules, communication and deliverables; maintained stakeholder communication; identified operational issues and implemented solutions; kept accurate project records and supported cross‑functional collaboration.
Jan 2020 —
Head of Administration - Contract
EDU-CAREER SUPPORT
Oversaw administrative responsibilities and daily operations; communicated professionally with clients and team; maintained records and coordinated tasks efficiently.
Jan 2020 —
Assistant Project Manager
ZEEPAD GROUP NIGERIA LIMITED
Supported project coordination, administration and scheduling; maintained accurate records; assisted in resolving operational issues and ensuring project delivery.
Jan 2020 —
Assistant Project Manager
PEER AGENCIES SERVICES LIMITED
Assisted in project coordination and administrative activities; facilitated communication between clients, management and project teams; managed documentation and day‑to‑day coordination.

Foundations

Education & languages

Miva Open University, Nigeria

Bachelor's Degree in Business Management (BSc) - In Progress

Quick answers

About Abimbola

What does Abimbola Fernanda Iriekpen do?

Where is Abimbola Fernanda Iriekpen based?

Abimbola Fernanda Iriekpen is based in Nigeria.

What are Abimbola's top skills?

Abimbola's top skills are Client & Account Coordination (Intermediate), Client Communication & Follow-Up (Intermediate), Client Relationship Management (Intermediate), Communication & Sales Techniques (Intermediate), Complaint Resolution (Intermediate) and Conflict De‑escalation (Intermediate).

How can I hire Abimbola Fernanda Iriekpen?

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