ADAMS OGHENERUKEVWE EMMANUELLA

Professional

Nigeria
On Talentta since Sept 2026

Portrait of ADAMS OGHENERUKEVWE EMMANUELLA

Active Listening✦Administrative Coordination✦Calendar & Schedule Coordination✦Complaint Resolution✦Conflict Resolution & Negotiation✦Customer care Service✦Customer Support✦Document Management✦Email & Correspondence✦Employee Lifecycle Management✦First‑Contact Resolution✦Follow‑up✦HR Operations And Administration✦HRIS/ATS Database Management✦On-boarding Support✦Recruitment✦Resume Screening✦Resume Screening And Interview Scheduling✦Retention✦Service Recovery✦Active Listening✦Administrative Coordination✦Calendar & Schedule Coordination✦Complaint Resolution✦Conflict Resolution & Negotiation✦Customer care Service✦Customer Support✦Document Management✦Email & Correspondence✦Employee Lifecycle Management✦First‑Contact Resolution✦Follow‑up✦HR Operations And Administration✦HRIS/ATS Database Management✦On-boarding Support✦Recruitment✦Resume Screening✦Resume Screening And Interview Scheduling✦Retention✦Service Recovery✦

At a glance

ADAMS OGHENERUKEVWE EMMANUELLA (Professional) is a professional based in Nigeria with a portfolio on Talentta. ADAMS brings 6 years of professional experience, with strengths in Active Listening, Administrative Coordination, Calendar & Schedule Coordination and Complaint Resolution.

6+
Years experience: 20+
Skills: 1+
Role held

About

Meet ADAMS

Reliable administrative and customer support professional with experience in HR administration, employee support, customer service, recruitment assistance, documentation, scheduling, and professional communication. Skilled in handling customer concerns, maintaining confidential records, coordinating schedules, and supporting recruitment processes. Strong communicator with practical problem‑solving, record management, and administrative coordination abilities. Able to work independently, manage multiple priorities, and support teams remotely. Open to opportunities in HR, Customer Service, Executive and Administrative Support, and Remote Operations.

Expertise

What I bring

Intermediate

Active Listening
Administrative Coordination
Calendar & Schedule Coordination
Complaint Resolution
Conflict Resolution & Negotiation
Customer care Service
Customer Support
Document Management
Email & Correspondence
Employee Lifecycle Management
First‑Contact Resolution
Follow‑up
HR Operations And Administration
HRIS/ATS Database Management
On-boarding Support
Recruitment
Resume Screening
Resume Screening And Interview Scheduling
Retention
Service Recovery

Career

Experience

Jan 2020 —
Customer Care Personnel
TheAdams, Warri, Delta State, Nigeria
Handled customer enquiries, complaints and service requests, provided clear assistance, followed up unresolved concerns, used product knowledge to support repeat customers, achieved 80%+ first‑contact resolution, improved retention by resolving 90%+ concerns, maintained 95%+ satisfaction rate.

Quick answers

About ADAMS

What does ADAMS OGHENERUKEVWE EMMANUELLA do?

Where is ADAMS OGHENERUKEVWE EMMANUELLA based?

ADAMS OGHENERUKEVWE EMMANUELLA is based in Nigeria.

What are ADAMS's top skills?

ADAMS's top skills are Active Listening (Intermediate), Administrative Coordination (Intermediate), Calendar & Schedule Coordination (Intermediate), Complaint Resolution (Intermediate), Conflict Resolution & Negotiation (Intermediate) and Customer care Service (Intermediate).

How can I hire ADAMS OGHENERUKEVWE EMMANUELLA?

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