Processing Officer
EMPIRE TRUST MICROFINANCE BANK / CITYGATE GLOBAL INVESTMENT LTD, IKEJA
Process daily customer loan disbursements and financial transactions using Banklingo App and NIBSS platforms. Prepare daily disbursed fund transfer analysis reports for management review. Reconcile outstanding cash flow transactions and escalate discrepancies for prompt resolution. Initiate direct debit mandates through CMMS platform while ensuring proper customer documentation. Process and monitor company expense requests, imprest, and operational approvals. Liaise effectively with branch officers to resolve transaction delays and customer complaints. Maintain accurate financial records and ensure compliance with operational procedures.
