Credit Specialist
CashXpress Nigeria Limited
Manage delinquent loan portfolios, track repayment commitments, conduct skip tracing, negotiate settlements and restructures, and prioritize high‑risk accounts to reduce PAR.
Credit Collections Specialist
At a glance
ADEKUNLE OLUWADAMILARE ONI (Credit Collections Specialist) is a professional based in Nigeria with a portfolio on Talentta. ADEKUNLE brings 6 years of professional experience, with strengths in - Problem-Solving, Calendar & Schedule Coordination, Call Handling & Follow-Ups and Client Relationship Management. ADEKUNLE studied Bachelor of Science in Political Science at Babcock University.
About
Results‑driven credit collections and customer service professional with 5+ years of experience managing high‑volume interactions, recovering overdue accounts, and supporting office operations. Skilled in repayment negotiation, skip‑tracing, risk assessment, and maintaining accurate records. Consistently meets performance targets, improves portfolio recovery, and enhances customer satisfaction in fast‑paced environments.
Expertise
Career
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CashXpress Nigeria Limited
Manage delinquent loan portfolios, track repayment commitments, conduct skip tracing, negotiate settlements and restructures, and prioritize high‑risk accounts to reduce PAR.
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Renmoney Microfinance Bank
Communicated professionally with borrowers via multiple channels, negotiated repayment plans, maintained up‑to‑date interaction records, and identified high‑risk accounts.
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Palmpay Limited
Recorded collections activities in CRM, educated customers on credit terms, analyzed creditworthiness and repayment behavior, and recovered overdue payments.
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Kesington Adetutu Foundation (KAAF)
Handled 80‑120 daily inquiries with 95% satisfaction, resolved complaints within SLA, processed orders with 99% accuracy, and boosted retention by 20%.
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Babcock University
Managed daily office operations for 5+ staff, prepared reports with 99% accuracy, coordinated meetings and travel, and improved workflow efficiency by 30%.
Foundations
Bachelor of Science in Political Science
Quick answers
ADEKUNLE OLUWADAMILARE ONI (Credit Collections Specialist) is a professional based in Nigeria with a portfolio on Talentta. ADEKUNLE brings 6 years of professional experience, with strengths in - Problem-Solving, Calendar & Schedule Coordination, Call Handling & Follow-Ups and Client Relationship Management. ADEKUNLE studied Bachelor of Science in Political Science at Babcock University.
ADEKUNLE OLUWADAMILARE ONI is based in Nigeria.
ADEKUNLE's top skills are - Problem-Solving (Intermediate), Calendar & Schedule Coordination (Intermediate), Call Handling & Follow-Ups (Intermediate), Client Relationship Management (Intermediate), Complaint Resolution (Intermediate) and Credit Recovery & Collections (Intermediate).
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