Customer Service Representative
At a glance
ADEOGUN KANYINSOLA DEBORAH (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. ADEOGUN brings 6 years of professional experience, with strengths in - Problem-Solving, Back Office Operations, Communications and Customer care Service. ADEOGUN studied Bachelor of Science (Education – Economics) at Tai Solarin University of Education, Nigeria.
About
Customer-focused Customer Service Representative with over four years of experience delivering high‑quality support. Skilled in resolving complaints with empathy and active listening, handling inbound/outbound calls, email, live chat and social media. Consistently meets performance targets, maintains professionalism and documents interactions clearly.
Expertise
Career
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Wema Bank Plc
Handled high‑volume customer interactions via inbound/outbound calls, email, live chat and social media; responded to inquiries about accounts, transactions, loans, cards and banking products; investigated and resolved complaints; met daily/weekly/monthly performance targets; escalated complex issues; documented interactions using CRM and banking systems.
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Shinaj Real Estate Limited
Streamlined office operations improving efficiency by 30%; managed client correspondence reducing response time by 40%; coordinated documentation for property transactions and administrative processes.
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Falborn Properties, Lagos
Coordinated and documented over 50 property transactions; digitized filing systems reducing retrieval time by 25%; built strong client relationships increasing retention by 20%.
Foundations
Bachelor of Science (Education – Economics)
Quick answers
ADEOGUN KANYINSOLA DEBORAH (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. ADEOGUN brings 6 years of professional experience, with strengths in - Problem-Solving, Back Office Operations, Communications and Customer care Service. ADEOGUN studied Bachelor of Science (Education – Economics) at Tai Solarin University of Education, Nigeria.
ADEOGUN KANYINSOLA DEBORAH is based in Nigeria.
ADEOGUN's top skills are - Problem-Solving (Intermediate), Back Office Operations (Intermediate), Communications (Intermediate), Customer care Service (Intermediate), Email & Chat Support (Intermediate) and Finacle Access Management (Intermediate).
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