At a glance
Adeola Gbemisola (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. Adeola brings 6 years of professional experience, with strengths in Communications, Complaint Resolution, Customer Relations and Data & Project Management: Microsoft Suite, Google Sheets. Adeola studied B.Sc. Sociology at Ekiti State University.
About
Highly dedicated Customer Relations and Operations professional with remote leadership experience. Proven ability to manage multi‑platform customer communications, resolve complaints, and streamline workflows. Skilled at independent work, multitasking, and implementing reporting systems that boost efficiency and satisfaction. Strong communicator with a record of meeting revenue targets, building proactive teams, and overseeing branch operations.
Expertise
Career
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The Aboki Africa
Managed all customer conversations across platforms, handled scheduling logistics, led Kaduna and Abuja teams, introduced structured reporting, implemented new software for internal reporting, resolved operational challenges, designed communication chat flows, ensured revenue targets, and served as Hub Manager for the local branch.
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The Kijagold Network
Delivered prompt responses to leads, created and maintained Google Sheets for lead tracking, scheduled meetings, supported the Customer Relations Manager with complaint resolution, and assisted team members with support and operations tasks.
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Emerald Luxury Furniture
Introduced a PDF‑based quotation system, monitored work delivery, maintained client quotation records, communicated with clients to manage expectations, and performed basic finance keeping tasks.
Foundations
B.Sc. Sociology
Quick answers
Adeola Gbemisola (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. Adeola brings 6 years of professional experience, with strengths in Communications, Complaint Resolution, Customer Relations and Data & Project Management: Microsoft Suite, Google Sheets. Adeola studied B.Sc. Sociology at Ekiti State University.
Adeola Gbemisola is based in Nigeria.
Adeola's top skills are Communications (Intermediate), Complaint Resolution (Intermediate), Customer Relations (Intermediate), Data & Project Management: Microsoft Suite, Google Sheets (Intermediate), HR Analytics & Reporting (Intermediate) and Leadership & Team Support (Intermediate).
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