AKEEM TEMITOPE MARIAM

Customer Service Representative

Nigeria
On Talentta since Oct 2026

- Problem-Solving✦Active Listening✦Administrative Support✦Communications✦Complaint Resolution✦CRM✦CRM And Record Keeping✦Customer care Service✦Data Entry✦Email & Chat Support✦Excel ,Microsoft word✦Goggle workspace✦Order Taking & Customer Follow-up✦Phone Support✦Sales Support✦Team Motivation And Performance Monitoring✦WhatsApp Business✦Business Performance Reporting✦Customer Support✦fashion designer✦Social media communication✦Team & Task Coordination✦Time management✦- Problem-Solving✦Active Listening✦Administrative Support✦Communications✦Complaint Resolution✦CRM✦CRM And Record Keeping✦Customer care Service✦Data Entry✦Email & Chat Support✦Excel ,Microsoft word✦Goggle workspace✦Order Taking & Customer Follow-up✦Phone Support✦Sales Support✦Team Motivation And Performance Monitoring✦WhatsApp Business✦Business Performance Reporting✦Customer Support✦fashion designer✦Social media communication✦Team & Task Coordination✦Time management✦

At a glance

AKEEM TEMITOPE MARIAM (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. AKEEM brings 6 years of professional experience, with strengths in - Problem-Solving, Active Listening, Administrative Support and Communications. AKEEM studied BSc Banking & Finance (300 Level, currently enrolled) at Lagos State University of Science and Technology (LASUSTECH).

6+
Years experience: 23+
Skills: 1+
Role held

About

Meet AKEEM

Customer-focused, results‑oriented professional with 2+ years of experience in customer service and sales. Handles 50+ daily interactions (up to 100 on weekends) via phone, email, WhatsApp and chat, excelling in complaint resolution, follow‑up, and CRM usage. Progressed from Customer Sales Representative to Team Lead, where responsibilities expanded to performance monitoring and reporting with Excel. Currently pursuing a BSc in Banking & Finance while completing CIBN professional development. Known for active listening, problem‑solving, accurate record‑keeping and reliable attendance.

Expertise

What I bring

Intermediate

- Problem-Solving
Active Listening
Administrative Support
Communications
Complaint Resolution
CRM
CRM And Record Keeping
Customer care Service
Data Entry
Email & Chat Support
Excel ,Microsoft word
Goggle workspace
Order Taking & Customer Follow-up
Phone Support
Sales Support
Team Motivation And Performance Monitoring
WhatsApp Business

Foundational

Business Performance Reporting
Customer Support
fashion designer
Social media communication
Team & Task Coordination
Time management

Career

Experience

Jan 2020 —
Customer Service Representative → Team Lead
QUACK FINANCIAL LTD
Provided multi‑channel support (phone, email, WhatsApp); handled 50+ daily interactions, up to 100 on weekends; resolved complaints, followed up on issues, used CRM for efficient case management; recorded and monitored team performance in Excel; communicated performance updates; maintained 76% KPI achievement and reliable attendance.

Foundations

Education & languages

Lagos State University of Science and Technology (LASUSTECH)

BSc Banking & Finance (300 Level, currently enrolled)

Lagos State Polytechnic (LASPOTECH)

National Diploma (ND), Banking & Finance – Upper Credit

Quick answers

About AKEEM

What does AKEEM TEMITOPE MARIAM do?

Where is AKEEM TEMITOPE MARIAM based?

AKEEM TEMITOPE MARIAM is based in Nigeria.

What are AKEEM's top skills?

AKEEM's top skills are - Problem-Solving (Intermediate), Active Listening (Intermediate), Administrative Support (Intermediate), Communications (Intermediate), Complaint Resolution (Intermediate) and CRM (Intermediate).

How can I hire AKEEM TEMITOPE MARIAM?

Create a free employer account on Talentta to contact AKEEM, invite them to apply for a role or schedule an interview.

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