At a glance
AKERELE BLESSING (Retail Operations Manager) is a professional based in Nigeria with a portfolio on Talentta. AKERELE brings 6 years of professional experience, with strengths in Airport Retail Operations, Business Development, Customer Experience and Customer Relationship Management And Partnership Relationship Management. AKERELE studied B.Sc. Business Administration at National Open University.
About
Results-driven Retail and Sales Manager with progressive experience in telecommunications, customer experience management, retail operations, and business development. Demonstrated success in leading teams, improving customer satisfaction, resolving escalations, driving sales growth, and building lasting customer relationships. Strong leadership, communication, and stakeholder management skills with a proven ability to achieve operational and commercial objectives in fast-paced environments.
Expertise
Career
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MTN Nigeria
Lead retail operations and support daily business activities. Drive customer satisfaction through effective service delivery and complaint resolution. Manage and coach team members to achieve operational and sales targets. Handle escalations and ensure timely resolution of customer issues.
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Solo Intelligra
Promote device financing solutions and achieve sales objectives. Build and maintain strong customer relationships. Provide after-sales support and customer retention initiatives.
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Celebrity Apparel
Managed store operations, customer engagement and record keeping. Improved customer relationship management and service standards.
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MM1 Local Airport
Resolved customer complaints and enquiries professionally. Supported telesales activities and customer retention efforts.
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Point Source Limited
Provided customer support and handled quotations and deliveries. Managed online product listings and customer communications.
Foundations
B.Sc. Business Administration
National Diploma (ND) in Mass Communication
Quick answers
AKERELE BLESSING (Retail Operations Manager) is a professional based in Nigeria with a portfolio on Talentta. AKERELE brings 6 years of professional experience, with strengths in Airport Retail Operations, Business Development, Customer Experience and Customer Relationship Management And Partnership Relationship Management. AKERELE studied B.Sc. Business Administration at National Open University.
AKERELE BLESSING is based in Nigeria.
AKERELE's top skills are Airport Retail Operations (Intermediate), Business Development (Intermediate), Customer Experience (Intermediate), Customer Relationship Management And Partnership Relationship Management (Intermediate), Good communication skills (Intermediate) and Leadership & Team Support (Intermediate).
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