Talentta Logo

Akhigbe Jennifer

Customer Support Representative

  • Nigeria
  • On Talentta since Sept 2026
Hire Akhigbe CV
Portrait of Akhigbe Jennifer

At a glance

About Akhigbe Jennifer at a glance

Akhigbe Jennifer (Customer Support Representative) is a professional based in Nigeria with a portfolio on Talentta. Akhigbe brings 6 years of professional experience.

6+
Years experience
5+
Roles held

About

Meet Akhigbe

Proactive problem‑solver who anticipates needs and takes initiative to streamline processes and enhance efficiency. Dedicated and reliable, with a commitment to delivering a high standard of service and contributing to overall customer loyalty and company success.

Career

Experience

  1. —

    Customer Support Specialist

    ModSquad

    Assisted students with textbook and material sourcing, resolved order tracking and delivery issues, guided LMS usage, and provided empathetic, student‑focused support throughout the semester. Handled gaming account issues, login problems, and ensured compliance with platform policies. Executed 100‑400 daily cold and warm calls to US‑based prospects, resolving inquiries on order status, refunds, and discounts across platforms such as Shopify, Costco, and Walmart.

  2. —

    Telemarketer / Appointment Setter

    Freelance

    Proactively engaged customers to address inquiries, resolve grievances, and provide product/service information via phone, email, and chat. Assisted with order processing, billing, KYC verification, and troubleshooting virtual card issues, ensuring smooth transactions and compliance.

  3. —

    Customer Support

    Flutterwave

    Proactively engaged customers to address inquiries, resolve grievances, and provide product/service information. Utilized multiple communication channels to interact effectively and supported order processing, billing, KYC verification, and troubleshooting virtual card issues.

  4. —

    Insurance Secretary

    Nizamiy Hospital

    Handled inbound and outbound communications, drafted documents and reports, maintained electronic and physical records, coordinated logistics for meetings and events, and provided general customer service support.

  5. —

    Sales Executive

    Kagini (Multi‑Consumer Protection)

    Identified potential customers, generated leads through cold calling, networking, referrals and online research; exceeded sales targets, built and maintained relationships, negotiated terms, managed sales pipeline, and produced performance reports.

Quick answers

About Akhigbe

What does Akhigbe Jennifer do?

Akhigbe Jennifer (Customer Support Representative) is a professional based in Nigeria with a portfolio on Talentta. Akhigbe brings 6 years of professional experience.

Where is Akhigbe Jennifer based?

Akhigbe Jennifer is based in Nigeria.

How can I hire Akhigbe Jennifer?

Create a free employer account on Talentta to contact Akhigbe, invite them to apply for a role or schedule an interview.

Work with Akhigbe

Great teams start with great people.

Hire Akhigbe on Talentta Build your own portfolio