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Andra Philips

Social Media Manager

  • Nigeria
  • On Talentta since Oct 2026
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Portrait of Andra Philips

At a glance

About Andra Philips at a glance

Andra Philips (Social Media Manager) is a professional based in Nigeria with a portfolio on Talentta. Andra brings 6 years of professional experience, with strengths in - Problem-Solving, AI content creation, Basic Design and Call Center & Live Chat Support. Andra studied Bachelor of Laws (LL.B) at University of Lagos.

6+
Years experience
24+
Skills
3+
Roles held

About

Meet Andra

Results‑driven Social Media Manager and Customer Service Representative with proven expertise in audience engagement, brand growth, and customer satisfaction. Skilled in managing multiple social platforms, creating compelling content, handling inquiries, resolving complaints, and fostering client relationships. Strong communicator with problem‑solving abilities, adept at using digital marketing strategies and CRM tools to boost visibility and retention.

Expertise

What I bring

Intermediate

  • - Problem-Solving
  • AI content creation
  • Basic Design
  • Call Center & Live Chat Support
  • canva
  • collaboration
  • Communications
  • Community Management
  • Complaint Resolution
  • Customer Retention Strategies
  • Customer Support
  • Email & Chat Support
  • Excellent Customer Service Relationship
  • Instagram
  • interpersonal skill
  • Sales Support
  • Social Media Analytics
  • Social media management
  • TikTok
  • X (Twitter) Management

Foundational

  • Canva Design
  • Effective communication and interpersonal skills.
  • Instagram & TikTok Content
  • Time management

Career

Experience

  1. —

    Customer Service Representative

    Various Clients / Freelance

    Handled customer inquiries via phone, email, WhatsApp, Shopify and live chat; resolved complaints while maintaining high satisfaction; processed orders and tracked deliveries; maintained CRM records; supported sales onboarding and retention; built strong relationships through empathetic communication.

  2. —

    Virtual Assistant

    Various Clients / Freelance

    Managed administrative tasks, scheduling and email communications; supported business operations through client follow‑up; assisted with social media posting, content planning and customer response handling.

  3. —

    Social Media Manager

    Various Clients / Freelance

    Managed daily operations of multiple Instagram, TikTok and X accounts, created content calendars that raised engagement and visibility, responded to comments and DMs, designed promotional campaigns that grew followers and conversions, tracked performance metrics and produced monthly analytics reports, and collaborated with marketing teams to align content with business goals.

Foundations

Education & languages

University of Lagos

Bachelor of Laws (LL.B)

Quick answers

About Andra

What does Andra Philips do?

Andra Philips (Social Media Manager) is a professional based in Nigeria with a portfolio on Talentta. Andra brings 6 years of professional experience, with strengths in - Problem-Solving, AI content creation, Basic Design and Call Center & Live Chat Support. Andra studied Bachelor of Laws (LL.B) at University of Lagos.

Where is Andra Philips based?

Andra Philips is based in Nigeria.

What are Andra's top skills?

Andra's top skills are - Problem-Solving (Intermediate), AI content creation (Intermediate), Basic Design (Intermediate), Call Center & Live Chat Support (Intermediate), canva (Intermediate) and collaboration (Intermediate).

How can I hire Andra Philips?

Create a free employer account on Talentta to contact Andra, invite them to apply for a role or schedule an interview.

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