ANGEL AMARI

Customer Experience Manager

Nigeria
On Talentta since Oct 2026

Active Listening✦Client Relationship Management✦Communications✦Complaint Resolution✦CRM (Odoo, ICG)✦Customer Engagement✦Customer Experience✦Customer Retention & Referrals✦Customer Success✦Goggle workspace✦HR Operations And Administration✦Inventory Coordination✦Microsoft Office suite✦Onboarding And Training✦Product Consultation✦Communication And Listening✦CRM & Customer Record Management✦Customer Feedback✦Customer Relationship Management And Partnership Relationship Management✦Difficult Customer Management✦Microsoft Office & Google Workspace✦Post‑Purchase Follow‑Up✦Active Listening✦Client Relationship Management✦Communications✦Complaint Resolution✦CRM (Odoo, ICG)✦Customer Engagement✦Customer Experience✦Customer Retention & Referrals✦Customer Success✦Goggle workspace✦HR Operations And Administration✦Inventory Coordination✦Microsoft Office suite✦Onboarding And Training✦Product Consultation✦Communication And Listening✦CRM & Customer Record Management✦Customer Feedback✦Customer Relationship Management And Partnership Relationship Management✦Difficult Customer Management✦Microsoft Office & Google Workspace✦Post‑Purchase Follow‑Up✦

At a glance

ANGEL AMARI (Customer Experience Manager) is a professional based in Nigeria with a portfolio on Talentta. ANGEL brings 6 years of professional experience, with strengths in Active Listening, Client Relationship Management, Communications and Complaint Resolution. ANGEL studied Bachelor of Social Science – Hospitality & Tourism Studies at National Open University of Nigeria, Lagos.

6+
Years experience: 22+
Skills: 5+
Roles held

About

Meet ANGEL

Customer-focused professional with 6+ years of experience in retail, beauty, and client‑facing environments. Skilled in personalised service, relationship management, product consultation, issue resolution, and digital engagement. Proficient with CRM tools (Odoo, ICG), inventory coordination, and team onboarding. Recognised for diligence, initiative and effective communication, consistently driving store performance and customer retention.

Expertise

What I bring

Intermediate

Active Listening
Client Relationship Management
Communications
Complaint Resolution
CRM (Odoo, ICG)
Customer Engagement
Customer Experience
Customer Retention & Referrals
Customer Success
Goggle workspace
HR Operations And Administration
Inventory Coordination
Microsoft Office suite
Onboarding And Training
Product Consultation

Foundational

Communication And Listening
CRM & Customer Record Management
Customer Feedback
Customer Relationship Management And Partnership Relationship Management
Difficult Customer Management
Microsoft Office & Google Workspace
Post‑Purchase Follow‑Up

Career

Experience

Jan 2020 —
Beauty Advisor / Administrative Support
ESSENZA INTERNATIONAL
Delivered personalised fragrance consultations, managed enquiries across in‑store and digital channels, handled difficult situations, maintained customer data, supported inventory and store operations, trained new colleagues, and contributed to 150% of monthly sales target; received 2025 Steady Star Award.
Jan 2020 —
Digital Sales & Client Support Representative
MOBOS FASHION
Managed multi‑channel customer enquiries, coordinated orders and deliveries, maintained transaction records, and built relationships through responsive digital communication.
Jan 2020 —
Beauty Advisor
GLAMGALS COSMETICS
Provided personalised product recommendations, assisted customers throughout the purchase journey, built relationships, and kept accurate inventory records.
Jan 2020 —
Sales Promoter
HP COMPANY
Engaged customers, identified needs, delivered product information, and followed up to ensure positive sales experiences.
Jan 2020 —
Retail Sales / Merchandising Assistant
WATERSTONE COMPANY
Assisted customers, resolved complaints, supported stock management and merchandising, and maintained an organised retail environment.

Foundations

Education & languages

National Open University of Nigeria, Lagos

Bachelor of Social Science – Hospitality & Tourism Studies

Quick answers

About ANGEL

What does ANGEL AMARI do?

Where is ANGEL AMARI based?

ANGEL AMARI is based in Nigeria.

What are ANGEL's top skills?

ANGEL's top skills are Active Listening (Intermediate), Client Relationship Management (Intermediate), Communications (Intermediate), Complaint Resolution (Intermediate), CRM (Odoo, ICG) (Intermediate) and Customer Engagement (Intermediate).

How can I hire ANGEL AMARI?

Create a free employer account on Talentta to contact ANGEL, invite them to apply for a role or schedule an interview.

Work with ANGEL

Great teams start with great people.

Hire ANGEL on Talentta Build your own portfolio