Retail Sales Specialist
HP
Managed 45+ manufacturing accounts, responded to enquiries via phone, email and social media, opened new accounts, processed adjustments, and grew the customer base by 30% in 2024.
At a glance
Arikpo Godwin Okoi (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. Arikpo brings 6 years of professional experience, with strengths in - Problem-Solving, Account Management, Competent In Microsoft Word, Excel, PowerPoint and Customer Relationship Management And Partnership Relationship Management. Arikpo studied Bachelor in Architecture at Cross River University of Technology.
About
Reliable, energetic and resourceful customer‑service professional with over five years of experience in client services, account management and sales. Proven ability to resolve complaints, build key client relationships across diverse industries and grow customer bases. Strong communicator with expertise in CRM, team leadership and problem solving.
Expertise
Career
—
HP
Managed 45+ manufacturing accounts, responded to enquiries via phone, email and social media, opened new accounts, processed adjustments, and grew the customer base by 30% in 2024.
—
Oppo Mobile Phones Nigeria
Led a sales team, achieved a 97% customer satisfaction rating, handled ~100 daily calls, maintained records and resolved complaints efficiently.
—
National Inland Waterways Authorities
Coordinated team communication, created office forms, processed orders and billing, and managed client reception and equipment maintenance.
—
Initiative for People’s Good Health
Maintained and updated customer database, compiled records into organized tables and prepared source files for processing.
—
Initiative for People’s Good Health
Provided administrative support, managed files, handled mail and calls, coordinated travel and meetings, prepared documents, and assisted with bookkeeping.
—
Awotech Designs, Lagos
Oversaw team communication, ensured continuous learning, and supported project execution.
—
Samform Builders
Directed construction projects, managed crews, enforced health & safety standards, and ensured schedule compliance.
Foundations
Bachelor in Architecture
Quick answers
Arikpo Godwin Okoi (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. Arikpo brings 6 years of professional experience, with strengths in - Problem-Solving, Account Management, Competent In Microsoft Word, Excel, PowerPoint and Customer Relationship Management And Partnership Relationship Management. Arikpo studied Bachelor in Architecture at Cross River University of Technology.
Arikpo Godwin Okoi is based in Nigeria.
Arikpo's top skills are - Problem-Solving (Intermediate), Account Management (Intermediate), Competent In Microsoft Word, Excel, PowerPoint (Intermediate), Customer Relationship Management And Partnership Relationship Management (Intermediate), Event Services (Intermediate) and Excellent Written And Verbal Communication (Intermediate).
Create a free employer account on Talentta to contact Arikpo, invite them to apply for a role or schedule an interview.
Work with Arikpo