At a glance
AYADI ADENIKE TEMITOPE (Loan Collection Officer) is a professional based in Nigeria with a portfolio on Talentta. AYADI brings 6 years of professional experience, with strengths in Active Listening, Adaptability, Administrative Procedures and Analytical Thinking. AYADI studied B.Sc. Business Administration (Accounting) at Kwame Nkrumah University of Science & Technology, Ghana.
About
Professional with over 3 years of experience in banking, sales, customer service, administration and operations. Demonstrated ability to resolve high‑trust client issues, promote financial products and streamline processes for efficiency. Skilled in relationship building, communication, negotiation and leveraging technology to deliver lasting customer experiences and achieve business goals.
Expertise
Career
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Snappy Credit
Follow up with clients on outstanding loan repayments professionally and consistently; Negotiate flexible repayment arrangements while ensuring compliance with company policies; Resolve customer complaints and enquiries, improving customer satisfaction and retention; Maintain accurate records of payments, communication logs and client status updates; Achieve repayment targets through effective communication and persuasion strategies
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Tredmax Studio
Managed office documentation, scheduling and correspondence to ensure smooth daily operations; Provided administrative support to management and staff, enhancing workflow efficiency; Maintained customer and client records with high accuracy and confidentiality; Handled walk‑in clients and phone enquiries, delivering excellent customer service; Assisted in organizing meetings and studio activities, improving coordination
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Jublad International School
Standardized lesson plans, improving teaching effectiveness by 69%; Designed engaging lessons that boosted daily student participation to 85%; Accurate grading of assessment with 100% precision; Improved classroom discipline, reducing disruption by 30%; Taught health education, raising students’ knowledge of healthy lifestyle by 78%; Built strong rapport with students and parents; Collaborated with 5+ teachers to organise inter‑school quizzes and debates
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First Bank of Nigeria
Promoted the bank’s brand and services, building trust and loyalty; Resolved billing disputes within 24 hours, enhancing customer satisfaction; Upsold products contributing a 10% boost in cross‑sales on savings accounts; Ensured seamless client experiences with 100% transaction accuracy; Trained & supported new hires, accelerating onboarding; Monitored complaints and recommended improvements; Conducted account opening verifications, achieving 100% KYC compliance
Foundations
B.Sc. Business Administration (Accounting)
Diploma in Computer Operations
Quick answers
AYADI ADENIKE TEMITOPE (Loan Collection Officer) is a professional based in Nigeria with a portfolio on Talentta. AYADI brings 6 years of professional experience, with strengths in Active Listening, Adaptability, Administrative Procedures and Analytical Thinking. AYADI studied B.Sc. Business Administration (Accounting) at Kwame Nkrumah University of Science & Technology, Ghana.
AYADI ADENIKE TEMITOPE is based in Nigeria.
AYADI's top skills are Active Listening (Intermediate), Adaptability (Intermediate), Administrative Procedures (Intermediate), Analytical Thinking (Intermediate), Analytics (Intermediate) and Candidate Relationship Building (Intermediate).
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