At a glance
AYODELE SOLOMON TAIWO (Business Development Manager) is a professional based in Nigeria with a portfolio on Talentta. AYODELE brings 6 years of professional experience, with strengths in - Problem-Solving, Airport Retail Operations, Booking & Reservations and Competent In Microsoft Word, Excel, PowerPoint. AYODELE studied Bachelor of Science (B.Sc) in Business Administration at National Open University, Lagos Study Centre.
About
Business Development‑oriented professional with 2 years of hands‑on experience acquiring, managing, and retaining clients as an independent business owner, complemented by over 10 years in customer relationship management, sales, and operations across hospitality, financial services, and industrial sectors. Skilled in client relationship management, negotiation, and consultative selling, with a proven track record of growing repeat business and inbound leads.
Expertise
Career
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Lagos Crispy & Bao Bistro Restaurant
Cut customer complaint incidents by 50% by redesigning peak‑hour service workflows across a 30‑person front‑of‑house team; reduced stock‑outs and supply gaps by 60% through daily inventory audits and hygiene‑compliance checklists; improved staff retention and performance by 15% via training and demand‑based scheduling; resolved 40+ customer escalations per month by streamlining issue resolution processes
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Opay Microfinance Bank
Maintained a customer satisfaction score of 85% across phone, chat, and in‑branch channels; increased first‑contact resolution rate by 25% using structured troubleshooting protocols; handled 80+ customer inquiries daily providing accurate account and transaction support
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HomeboyArt Gallery
Acquired and retained a growing client base, increasing repeat business; substantially grew inbound leads via targeted outreach and marketing campaigns; strengthened client relationships and boosted average deal value through a consultative sales approach
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Anfano Travel & Tours
Processed 50+ flight and travel reservations monthly using Sabre GDS; ensured error‑free booking accuracy through cross‑verification; improved client satisfaction by delivering timely travel information and support
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WEMCO Group of Company – Steel & Roofing Zinc Manufacturing
Achieved 98% inventory accuracy by implementing precise goods‑receiving and stock‑recording procedures; reduced loss and shrinkage by 30% through standardized storage protocols; maintained full audit‑readiness with consistent cleanliness and organization
Foundations
Bachelor of Science (B.Sc) in Business Administration
Ordinary National Diploma (OND) in Business Administration
Quick answers
AYODELE SOLOMON TAIWO (Business Development Manager) is a professional based in Nigeria with a portfolio on Talentta. AYODELE brings 6 years of professional experience, with strengths in - Problem-Solving, Airport Retail Operations, Booking & Reservations and Competent In Microsoft Word, Excel, PowerPoint. AYODELE studied Bachelor of Science (B.Sc) in Business Administration at National Open University, Lagos Study Centre.
AYODELE SOLOMON TAIWO is based in Nigeria.
AYODELE's top skills are - Problem-Solving (Intermediate), Airport Retail Operations (Intermediate), Booking & Reservations (Intermediate), Competent In Microsoft Word, Excel, PowerPoint (Intermediate), Customer Service & Communication (Intermediate) and Google Workspace (Gmail, Google Docs, Google Meet) (Intermediate).
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