Customer Relationship Manager/Sales Team Lead
CITIZENS MARKET LTD.
Serves as a primary point of contact for client enquiries, concerns and feedback Fostering long-term partnerships to enhance client loyalty and business growth. Collaborate with the sales team to design strategies that meet clients ’ needs and align with marketing objectives. Evaluating client performance and provide insights and recommendations for improvement. Act as a liaison between clients and internal teams, ensuring that the client feedback is incorporated into product development and marketing strategies. Coordinate with supply chain and logistics team to ensure timely delivery of products and services Participate in strategic planning sessions to contribute insights related to client needs and market dynamics.