At a glance
Chidinma Onyegbule (AI Trainer) is a professional based in Nigeria with a portfolio on Talentta. Chidinma brings 6 years of professional experience, with strengths in Active Listening, Basic IT Support & Troubleshooting, Call Center & Live Chat Support and Community Management. Chidinma studied BSc in Human Resource Management at ISFOP Benin University.
About
Customer service and community management professional with 4+ years of experience across telecommunications, fintech, sports betting, and remote AI work. Skilled in AI response evaluation, data annotation, community moderation, fraud prevention, and delivering high-quality customer support. Known for clear written communication, careful review, and independent execution.
Expertise
Career
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TURIN
Train and evaluate AI models for accuracy, reasoning, and response quality; review AI-generated responses for clarity, relevance, and adherence to instructions; perform data annotation, prompt evaluation, and conversational quality assessments; apply customer service expertise to improve AI interaction quality; identify inconsistencies, safety concerns, and factual errors; follow detailed evaluation guidelines and quality standards.
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Test Token
Monitor and moderate Telegram and Discord communities, preventing spam and identifying fraudulent links; engage community members, answer questions, and resolve issues; collaborate with marketing and product teams to incorporate community feedback into business activities.
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SportyBet Nigeria
Deliver customer support via phone, email, and live chat, resolving account and service issues; assist customers with account management, deposits, withdrawals, and platform inquiries; investigate and resolve disputes using sound judgment; educate users on platform features, promotions, and responsible gaming; work with fraud prevention teams to identify suspicious activity and support compliance.
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Airtel
Handle customer inquiries, complaints, and service requests for telecom subscribers; provide technical support for network issues, data subscriptions, and billing concerns; resolve SIM-related issues including activations and replacements; maintain customer satisfaction through efficient, clear, professional support; follow company policies and industry standards.
Foundations
BSc in Human Resource Management
Quick answers
Chidinma Onyegbule (AI Trainer) is a professional based in Nigeria with a portfolio on Talentta. Chidinma brings 6 years of professional experience, with strengths in Active Listening, Basic IT Support & Troubleshooting, Call Center & Live Chat Support and Community Management. Chidinma studied BSc in Human Resource Management at ISFOP Benin University.
Chidinma Onyegbule is based in Nigeria.
Chidinma's top skills are Active Listening (Intermediate), Basic IT Support & Troubleshooting (Intermediate), Call Center & Live Chat Support (Intermediate), Community Management (Intermediate), Complaint Resolution (Intermediate) and Conversational AI Testing (Intermediate).
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