Chinazaekpere Immaculata Onyenehido

Customer Service Representative

Nigeria
On Talentta since Sept 2026

Portrait of Chinazaekpere Immaculata Onyenehido

CRM Software (Dynamics 365)✦emotional Intelligence✦Excellent Communicator✦Excellent Customer Service Relationship✦Inbound And Outbound Call Handling✦Leadership And Team Collaboration✦Microsoft Office suite✦Multitasking & Stress Management✦CRM Software (Dynamics 365)✦emotional Intelligence✦Excellent Communicator✦Excellent Customer Service Relationship✦Inbound And Outbound Call Handling✦Leadership And Team Collaboration✦Microsoft Office suite✦Multitasking & Stress Management✦

At a glance

Chinazaekpere Immaculata Onyenehido (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Chinazaekpere Immaculata brings 6 years of professional experience, with strengths in CRM Software (Dynamics 365), emotional Intelligence, Excellent Communicator and Excellent Customer Service Relationship. Chinazaekpere Immaculata studied B.Sc. in Government and Public Administration at Imo State University, Owerri, Nigeria.

6+
Years experience: 8+
Skills: 4+
Roles held

About

Meet Chinazaekpere Immaculata

Customer Service professional with over 5 years of experience in client relations, lead management, and brand marketing. Skilled at enhancing customer satisfaction, managing CRM systems, and implementing marketing strategies. Known for strong communication, attention to detail, and thriving in fast‑paced environments while supporting organizational growth.

Expertise

What I bring

Intermediate

CRM Software (Dynamics 365)
emotional Intelligence
Excellent Communicator
Excellent Customer Service Relationship
Inbound And Outbound Call Handling
Leadership And Team Collaboration
Microsoft Office suite
Multitasking & Stress Management

Career

Experience

Jan 2020 —
Customer Service Representative & Lead Management Officer
Optiva Capital Partners
Provided essential office support for smooth branch operations; managed high‑volume customer interactions via phone, email, and live chat; built strong client relationships to enhance satisfaction and retention; guided clients through products and services; collated and managed leads using CRM software; generated and analyzed lead generation reports; maintained accurate documentation of lead activities; prepared daily reports using Excel.
Jan 2020 —
Business Development Officer
Optiva Capital Partners
Generated and followed up on leads to identify new business opportunities; built and maintained strong client relationships to drive retention and growth; managed customer and prospect records using CRM systems; engaged clients to understand needs and recommend suitable products; supported sales conversion and contributed to revenue growth.
Jan 2020 —
Business Marketing Assistant
OPPO Nigeria
Supported brand awareness campaigns and promotional events; executed marketing strategies across various branding channels; collaborated with the sales team to enhance brand visibility.
Jan 2020 —
Customer Service Officer
Phransix Apparel Fashion World
Built and nurtured client relationships through personalized support; aided in new product development and service delivery enhancements; ensured adherence to company policies and service standards; resolved customer issues promptly to ensure satisfaction.

Foundations

Education & languages

Imo State University, Owerri, Nigeria

B.Sc. in Government and Public Administration

Quick answers

About Chinazaekpere Immaculata

What does Chinazaekpere Immaculata Onyenehido do?

Where is Chinazaekpere Immaculata Onyenehido based?

Chinazaekpere Immaculata Onyenehido is based in Nigeria.

What are Chinazaekpere Immaculata's top skills?

Chinazaekpere Immaculata's top skills are CRM Software (Dynamics 365) (Intermediate), emotional Intelligence (Intermediate), Excellent Communicator (Intermediate), Excellent Customer Service Relationship (Intermediate), Inbound And Outbound Call Handling (Intermediate) and Leadership And Team Collaboration (Intermediate).

How can I hire Chinazaekpere Immaculata Onyenehido?

Create a free employer account on Talentta to contact Chinazaekpere Immaculata, invite them to apply for a role or schedule an interview.

Work with Chinazaekpere Immaculata

Great teams start with great people.

Hire Chinazaekpere Immaculata on Talentta Build your own portfolio