Christabel Umukoro

Front Desk Officer

Nigeria
On Talentta since Oct 2026

Appointment Scheduling✦Call And Inquiry Management✦CRM And Record Keeping✦Email Management✦Escalation Handling✦Ms Office✦Neat Professional Grooming✦Payments & Receipts Posting✦Phone Calls✦Service Guidance✦Walk‑in Client Reception✦WhatsApp Customer Messaging✦Handling Phone Calls And Emails✦Appointment Scheduling✦Call And Inquiry Management✦CRM And Record Keeping✦Email Management✦Escalation Handling✦Ms Office✦Neat Professional Grooming✦Payments & Receipts Posting✦Phone Calls✦Service Guidance✦Walk‑in Client Reception✦WhatsApp Customer Messaging✦Handling Phone Calls And Emails✦

At a glance

Christabel Umukoro (Front Desk Officer) is a professional based in Nigeria with a portfolio on Talentta. Christabel brings 6 years of professional experience, with strengths in Appointment Scheduling, Call And Inquiry Management, CRM And Record Keeping and Email Management. Christabel studied Bachelor of Library & Information Science (BLIS) at Delta State University, Abraka, Nigeria.

6+
Years experience: 13+
Skills: 2+
Roles held

About

Meet Christabel

Friendly, well‑organized, and customer‑focused Front Desk Officer with over 3 years of experience handling front‑desk administration, client reception, appointment booking, and multi‑channel inquiry management. Holds a B.Sc. in Library and Information Science and an ALX Virtual Assistant certification. Recognized for maintaining a neat, professional reception area, accurate payment handling, and delivering exceptional front‑line service.

Expertise

What I bring

Intermediate

Appointment Scheduling
Call And Inquiry Management
CRM And Record Keeping
Email Management
Escalation Handling
Ms Office
Neat Professional Grooming
Payments & Receipts Posting
Phone Calls
Service Guidance
Walk‑in Client Reception
WhatsApp Customer Messaging

Foundational

Handling Phone Calls And Emails

Career

Experience

Jan 2020 —
Customer Care Representative & Client Relations Officer
Ken Sirius NG Limited
Respond promptly and professionally to customer inquiries across multi‑channel platforms (phone, WhatsApp, email). Maintain accurate client records, booking schedules, and service interaction logs. Address client concerns with empathy, ensuring high satisfaction. Assist with basic administrative tasks, digital filing, and routine service documentation.
Jan 2020 —
Front Desk & Administrative Assistant
TTMBDC LIMITED
Welcomed walk‑in clients and visitors, managed booking schedules, confirmed appointments, and organized physical and digital client files. Handled client payments, issued receipts, and kept daily transaction records. Maintained a clean, professional reception desk and managed incoming calls and administrative correspondence.

Foundations

Education & languages

Delta State University, Abraka, Nigeria

Bachelor of Library & Information Science (BLIS)

Quick answers

About Christabel

What does Christabel Umukoro do?

Where is Christabel Umukoro based?

Christabel Umukoro is based in Nigeria.

What are Christabel's top skills?

Christabel's top skills are Appointment Scheduling (Intermediate), Call And Inquiry Management (Intermediate), CRM And Record Keeping (Intermediate), Email Management (Intermediate), Escalation Handling (Intermediate) and Ms Office (Intermediate).

How can I hire Christabel Umukoro?

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