Restaurant Supervisor
Scoulches
Supervised daily restaurant operations, led 50+ staff, resolved customer complaints, managed schedules, onboarding, inventory and compliance, and maintained excellent service standards.
At a glance
Christiana James (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. Christiana brings 6 years of professional experience, with strengths in - Problem-Solving, Calendar Management Tools, Conflict Resolution & Negotiation and Core Skills: Executive Assistance. Christiana studied B.A. English and Literary Studies at University of Calabar.
About
Results-oriented Customer Service, Administrative and Operations professional with over five years of experience in executive support, luxury retail, hospitality and restaurant supervision. Proven ability to lead teams of 50+ employees, manage office operations, coordinate executive schedules, resolve customer issues and deliver excellent client experiences. Strong communication, leadership and organizational skills with proficiency in Microsoft Word, Google Workspace, CRM platforms and POS systems. Seeking opportunities in Customer Service, Administration, Executive Assistance or Operations in the US, Canada or Nigeria.
Expertise
Career
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Scoulches
Supervised daily restaurant operations, led 50+ staff, resolved customer complaints, managed schedules, onboarding, inventory and compliance, and maintained excellent service standards.
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Bowale Living
Managed calendars, emails and meetings; prepared reports and correspondence; coordinated executive activities and confidential records.
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Vidora Luxury Boutique
Delivered premium customer service, built lasting client relationships, upsold products, handled inquiries, and managed inventory and daily operations.
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The Good Granola
Managed office records, handled supplier communication, and supported production workflow.
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GoodNovel
Authored and edited novels for an international audience.
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Noir Restaurant & Bar
Provided fine dining service, trained new employees, and handled POS transactions and guest concerns.
Foundations
B.A. English and Literary Studies
Quick answers
Christiana James (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. Christiana brings 6 years of professional experience, with strengths in - Problem-Solving, Calendar Management Tools, Conflict Resolution & Negotiation and Core Skills: Executive Assistance. Christiana studied B.A. English and Literary Studies at University of Calabar.
Christiana James is based in Nigeria.
Christiana's top skills are - Problem-Solving (Intermediate), Calendar Management Tools (Intermediate), Conflict Resolution & Negotiation (Intermediate), Core Skills: Executive Assistance (Intermediate), Corporate & Client Relations (Intermediate) and CRM (Intermediate).
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