Christiana James

Customer Service Manager

  • Nigeria
  • On Talentta since Oct 2026
Portrait of Christiana James

At a glance

About Christiana James at a glance

Christiana James (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. Christiana brings 6 years of professional experience, with strengths in - Problem-Solving, Calendar Management Tools, Conflict Resolution & Negotiation and Core Skills: Executive Assistance. Christiana studied B.A. English and Literary Studies at University of Calabar.

6+
Years experience
22+
Skills
6+
Roles held

About

Meet Christiana

Results-oriented Customer Service, Administrative and Operations professional with over five years of experience in executive support, luxury retail, hospitality and restaurant supervision. Proven ability to lead teams of 50+ employees, manage office operations, coordinate executive schedules, resolve customer issues and deliver excellent client experiences. Strong communication, leadership and organizational skills with proficiency in Microsoft Word, Google Workspace, CRM platforms and POS systems. Seeking opportunities in Customer Service, Administration, Executive Assistance or Operations in the US, Canada or Nigeria.

Expertise

What I bring

Intermediate

  • - Problem-Solving
  • Calendar Management Tools
  • Conflict Resolution & Negotiation
  • Core Skills: Executive Assistance
  • Corporate & Client Relations
  • CRM
  • Customer care Service
  • Data Entry
  • Email Management
  • Excel ,Microsoft word
  • Goggle workspace
  • Internet Research
  • Leadership & Team Support
  • Office Administration
  • Or Inventory Management
  • Policy & Report Writing
  • Posist POS System
  • Time management
  • Training New Staff

Foundational

  • Communications
  • CRM Software (Hubspot)
  • Email And Calendar Management Skill

Career

Experience

  1. —

    Restaurant Supervisor

    Scoulches

    Supervised daily restaurant operations, led 50+ staff, resolved customer complaints, managed schedules, onboarding, inventory and compliance, and maintained excellent service standards.

  2. —

    Executive Assistant (Remote)

    Bowale Living

    Managed calendars, emails and meetings; prepared reports and correspondence; coordinated executive activities and confidential records.

  3. —

    Sales Executive

    Vidora Luxury Boutique

    Delivered premium customer service, built lasting client relationships, upsold products, handled inquiries, and managed inventory and daily operations.

  4. —

    Administrative Officer

    The Good Granola

    Managed office records, handled supplier communication, and supported production workflow.

  5. —

    Freelance Writer

    GoodNovel

    Authored and edited novels for an international audience.

  6. —

    Waitress & Trainer

    Noir Restaurant & Bar

    Provided fine dining service, trained new employees, and handled POS transactions and guest concerns.

Foundations

Education & languages

University of Calabar

B.A. English and Literary Studies

Quick answers

About Christiana

What does Christiana James do?

Christiana James (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. Christiana brings 6 years of professional experience, with strengths in - Problem-Solving, Calendar Management Tools, Conflict Resolution & Negotiation and Core Skills: Executive Assistance. Christiana studied B.A. English and Literary Studies at University of Calabar.

Where is Christiana James based?

Christiana James is based in Nigeria.

What are Christiana's top skills?

Christiana's top skills are - Problem-Solving (Intermediate), Calendar Management Tools (Intermediate), Conflict Resolution & Negotiation (Intermediate), Core Skills: Executive Assistance (Intermediate), Corporate & Client Relations (Intermediate) and CRM (Intermediate).

How can I hire Christiana James?

Create a free employer account on Talentta to contact Christiana, invite them to apply for a role or schedule an interview.

Work with Christiana

Great teams start with great people.