Customer Service Representative
At a glance
Christopher Samuel (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Christopher brings 6 years of professional experience, with strengths in - Problem-Solving, Auditing & Reporting, Client Relationship Management and Complaint Resolution. Christopher studied Diploma in Community Health Care (In Progress) at Immaculate BK School of Health Science. Christopher speaks English.
About
Customer‑focused Customer Service Representative with over 8 years of experience delivering high‑quality support across finance and service industries. Proven ability to handle high‑volume inquiries, resolve complaints, maintain accurate records, and ensure compliance while driving customer satisfaction and service excellence.
Expertise
Career
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SCL Finance Nigeria Ltd
Handled customer inquiries related to loans, payments, and account issues; resolved complaints and negotiated repayment solutions; maintained accurate documentation of customer accounts and interactions; provided clear, professional communication; ensured compliance with policies while delivering customer‑focused solutions.
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Projobhunter Ltd / Platinum Global Consulting / Myjobcierge (Remote, Canada)
Provided onboarding support to ensure smooth client experiences; responded to inquiries and resolved issues to improve satisfaction; maintained accurate CRM records; analyzed feedback to enhance service delivery and retention; collaborated with teams for consistent high‑quality service.
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God Is Good Logistics – Abuja
Delivered front‑line customer service, handling inquiries and resolving issues; investigated complaints and ensured timely resolution; maintained detailed interaction records; supported operational teams with data validation and issue tracking.
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Access Bank Plc – Abuja
Provided customer service for banking transactions and account inquiries; ensured high accuracy and professionalism; resolved concerns while maintaining regulatory compliance; built strong relationships through effective communication.
Foundations
Diploma in Community Health Care (In Progress)
HND, Applied Chemistry (Upper Credit)
OND, Science Laboratory Technology
Quick answers
Christopher Samuel (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Christopher brings 6 years of professional experience, with strengths in - Problem-Solving, Auditing & Reporting, Client Relationship Management and Complaint Resolution. Christopher studied Diploma in Community Health Care (In Progress) at Immaculate BK School of Health Science. Christopher speaks English.
Christopher Samuel is based in Nigeria.
Christopher's top skills are - Problem-Solving (Intermediate), Auditing & Reporting (Intermediate), Client Relationship Management (Intermediate), Complaint Resolution (Intermediate), Compliance & Service Quality (Intermediate) and Customer Service & Communication (Intermediate).
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