Customer Service Executive
Woodland homes ltd
Attended to customers' inquiries, complaints and requests; provided accurate product information; resolved issues promptly and effectively.
At a glance
Chukelu Nmesoma Jessica (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. Chukelu brings 6 years of professional experience, with strengths in - Problem-Solving, Active Listening, Conflict Resolution & Negotiation and Customer care Service. Chukelu studied B.Sc Mass Communication at Chukwuemeka Odemegwu Ojukwu University, Anambra State.
About
A Mass Communication graduate with strong communication, problem‑solving and leadership abilities. Over three years of experience in customer service, sales, marketing and administrative support across diverse sectors. Proven track record of handling client inquiries, upselling products, coordinating travel and meetings, and contributing to brand awareness initiatives. Skilled in Microsoft Office, multitasking, and delivering professional service in fast‑paced environments.
Expertise
Career
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Woodland homes ltd
Attended to customers' inquiries, complaints and requests; provided accurate product information; resolved issues promptly and effectively.
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Oriki Company
Ensured client satisfaction; delivered high‑performance services; upsold ORÍKÌ retail products and enhanced spa experience.
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Zenbreta Limited
Scheduled meetings, managed time, handled calls and emails, arranged travel, prepared reports, maintained correspondence and office systems.
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Primeland Properties
Contacted prospects, answered product queries, updated database, raised brand awareness, met clients to close property sales, conducted market research and contributed to advertising campaign that doubled profit.
Foundations
B.Sc Mass Communication
Quick answers
Chukelu Nmesoma Jessica (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. Chukelu brings 6 years of professional experience, with strengths in - Problem-Solving, Active Listening, Conflict Resolution & Negotiation and Customer care Service. Chukelu studied B.Sc Mass Communication at Chukwuemeka Odemegwu Ojukwu University, Anambra State.
Chukelu Nmesoma Jessica is based in Nigeria.
Chukelu's top skills are - Problem-Solving (Intermediate), Active Listening (Intermediate), Conflict Resolution & Negotiation (Intermediate), Customer care Service (Intermediate), Excellent Written And Verbal Communication (Intermediate) and Good In Sales And Marketing (Intermediate).
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