Logistics Operations Manager
At a glance
Chukwuebuka Ugwumba (Logistics Operations Manager) is a professional based in Nigeria with a portfolio on Talentta. Chukwuebuka brings 6 years of professional experience, with strengths in Appointment Scheduling, Breakdown Coordination, C3 Portal and Coretex iBright. Chukwuebuka studied Master of Business Administration (M.B.A.) – Marketing & Human Resource Management at IKG Punjab Technical University.
About
Logistics Operations and Customer Support Specialist with 5+ years of remote experience managing truck dispatch, freight manifest processing, and tier‑2 client escalations for North American transport networks. Expert in optimizing dispatch schedules, maintaining near‑perfect data integrity, reducing operational downtime, and delivering 100% client satisfaction through proactive SLA tracking and incident response. Skilled in multiple TMS platforms, fleet‑tracking tools, and compliance frameworks, with a strong record of training remote teams and improving workflow efficiency.
Expertise
Career
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Cargo County Group Canada
Dispatched linehaul drivers, managed asset breakdowns, ensured regulatory safety reporting, processed billing manifests with 99.8% accuracy, scheduled 50+ weekly pickups using platforms such as Opendock and FourKites, eliminated terminal detention fees, and resolved 25+ weekly Tier‑2 escalations maintaining 97% SLA compliance.
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PJ Truckings USA
Led remote employee onboarding, acted as primary escalation point for client disputes, monitored 100+ trailer assets via Coretex iBright, coordinated 50+ weekly shipments using digital load boards, improving load‑match efficiency by 20%.
Foundations
Master of Business Administration (M.B.A.) – Marketing & Human Resource Management
Bachelor of Business Administration (B.B.A.)
Quick answers
Chukwuebuka Ugwumba (Logistics Operations Manager) is a professional based in Nigeria with a portfolio on Talentta. Chukwuebuka brings 6 years of professional experience, with strengths in Appointment Scheduling, Breakdown Coordination, C3 Portal and Coretex iBright. Chukwuebuka studied Master of Business Administration (M.B.A.) – Marketing & Human Resource Management at IKG Punjab Technical University.
Chukwuebuka Ugwumba is based in Nigeria.
Chukwuebuka's top skills are Appointment Scheduling (Intermediate), Breakdown Coordination (Intermediate), C3 Portal (Intermediate), Coretex iBright (Intermediate), Customer Service And Client Support (Intermediate) and Driver Dispatching (Intermediate).
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