Daniella Iorun

Customer Service Representative

  • Nigeria
  • On Talentta since Sept 2026
Portrait of Daniella Iorun

At a glance

About Daniella Iorun at a glance

Daniella Iorun (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Daniella brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Active Listening and Adaptability. Daniella studied Bachelor of Science (B.Sc.) in Geology at Bayero University, Kano, Nigeria.

6+
Years experience
20+
Skills
2+
Roles held

About

Meet Daniella

Motivated university student pursuing a B.Sc. in Geology with strong communication, interpersonal, problem‑solving, teamwork and leadership abilities. Completed self‑directed and AI‑assisted customer‑service training covering inquiries, complaints, active listening, empathy and solution‑focused communication. Experienced in volunteer team‑lead roles, demonstrating reliability, initiative and coordination. Seeking an entry‑level position in customer service, support or client relations to apply these skills and grow through hands‑on experience.

Expertise

What I bring

Intermediate

  • - Attention to Detail
  • - Problem-Solving
  • Active Listening
  • Adaptability
  • Client Relationship Management
  • collaboration
  • Communications
  • Complaint Handling
  • Conflict Resolution & Negotiation
  • Cordination
  • Customer care Service
  • Customer Support
  • Email And Digital Communication Tools
  • Empathy
  • Patient
  • Professional Communication
  • Research & Written Communication
  • Self-Leadership
  • Teamwork
  • Time management

Career

Experience

  1. Customer Service Trainee

    Self-Directed Customer Service Training

    Practiced realistic customer‑service interactions via AI simulations; developed responses to inquiries, complaints and difficult conversations; honed active listening, empathy, de‑escalation, and solution‑focused communication; strengthened problem‑solving abilities through scenario‑based practice.

  2. Team Lead

    Volunteer

    Participated in volunteer activities requiring teamwork, communication and responsibility; led a team on assigned projects, coordinated members, organized responsibilities and communicated expectations clearly.

Foundations

Education & languages

Bayero University, Kano, Nigeria

Bachelor of Science (B.Sc.) in Geology

Quick answers

About Daniella

What does Daniella Iorun do?

Daniella Iorun (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Daniella brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Active Listening and Adaptability. Daniella studied Bachelor of Science (B.Sc.) in Geology at Bayero University, Kano, Nigeria.

Where is Daniella Iorun based?

Daniella Iorun is based in Nigeria.

What are Daniella's top skills?

Daniella's top skills are - Attention to Detail (Intermediate), - Problem-Solving (Intermediate), Active Listening (Intermediate), Adaptability (Intermediate), Client Relationship Management (Intermediate) and collaboration (Intermediate).

How can I hire Daniella Iorun?

Create a free employer account on Talentta to contact Daniella, invite them to apply for a role or schedule an interview.

Work with Daniella

Great teams start with great people.