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David Happiness Mary

Front Desk Supervisor

  • Nigeria
  • On Talentta since Oct 2026
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Portrait of David Happiness Mary

At a glance

About David Happiness Mary at a glance

David Happiness Mary (Front Desk Supervisor) is a professional based in Nigeria with a portfolio on Talentta. David brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Appointment Coordination and Bank Reconciliation. David studied National Diploma (ND) in Mass Communication at Excel College, Federal Polytechnic, Ado‑Ekiti.

6+
Years experience
12+
Skills
2+
Roles held

About

Meet David

Personable, detail-oriented Customer Service and Front Desk professional with 2+ years of experience in fast-paced hospitality and retail environments. Proven track record of supervising daily front‑of‑house operations, resolving guest concerns with empathy and professionalism, and maintaining accurate financial and administrative records. Skilled in team coordination, POS/ERP reconciliation, and process improvement, with a consistent guest‑first orientation that drives satisfaction, loyalty, and operational efficiency.

Expertise

What I bring

Intermediate

  • - Attention to Detail
  • - Problem-Solving
  • Appointment Coordination
  • Bank Reconciliation
  • Cash Handling & POS Systems
  • Complaint Escalation
  • Effective communication and interpersonal skills.
  • Front Desk Operations
  • Inventory & Financial Accountability
  • Process Improvement Mindset
  • Team Coordination & Site Supervision

Foundational

  • Problem‑solving Expertise And Attention To Detail

Career

Experience

  1. —

    Customer Service & Front Desk Operations Supervisor

    Crave City

    Supervised front‑of‑house operations in a fast‑paced restaurant, coordinating order flow, guest seating and stock checks. Delivered excellent guest service, built rapport, and handled complaints on the spot. Designed guest feedback surveys and used insights for service improvements. Engaged guests with personalized recommendations, boosting repeat visits. Performed daily ERP sales‑bank reconciliation with 100% accuracy and maintained comprehensive production, inventory and waste records. Enforced operational guidelines, reduced material waste and optimized cost efficiency. Managed front desk check‑in/check‑out, sales tracking and appointment coordination. De‑escalated guest concerns and maintained organized records for smooth hotel operations.

  2. —

    Receptionist / Front Desk Associate

    Precious and Praise Hotel

    Responsibilities included guest check‑in/check‑out, handling inquiries and supporting front‑desk operations. Specific achievements not detailed in the resume.

Foundations

Education & languages

Excel College, Federal Polytechnic, Ado‑Ekiti

National Diploma (ND) in Mass Communication

N/A

Senior Secondary Certificate Examination (SSCE)

Quick answers

About David

What does David Happiness Mary do?

David Happiness Mary (Front Desk Supervisor) is a professional based in Nigeria with a portfolio on Talentta. David brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Appointment Coordination and Bank Reconciliation. David studied National Diploma (ND) in Mass Communication at Excel College, Federal Polytechnic, Ado‑Ekiti.

Where is David Happiness Mary based?

David Happiness Mary is based in Nigeria.

What are David's top skills?

David's top skills are - Attention to Detail (Intermediate), - Problem-Solving (Intermediate), Appointment Coordination (Intermediate), Bank Reconciliation (Intermediate), Cash Handling & POS Systems (Intermediate) and Complaint Escalation (Intermediate).

How can I hire David Happiness Mary?

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