At a glance
Debbie Chris-Chuku (Customer Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Debbie brings 6 years of professional experience, with strengths in - Problem-Solving, Account Management, Active Listening and Appointment Scheduling. Debbie studied Bachelor of Science in Geology at Ajayi Crowther University, Oyo, Nigeria.
About
Customer‑focused Support and Sales Specialist with over five years of experience delivering technical assistance, high‑volume inbound/outbound calling, lead generation and CRM management. Proven track record of reducing system downtime, boosting app ratings, increasing conversion rates and driving customer retention through consultative selling and proactive problem solving. Skilled at cold calling, onboarding, cross‑selling, and building strong client relationships while thriving in fast‑paced, remote and onsite environments. Highly organized, results‑driven and an effective communicator committed to exceptional customer experiences and business growth.
Expertise
Career
—
Dymond Fleets Nig Ltd
Provided hardware, software and network technical support; administered and maintained ride‑hailing platforms and driver onboarding tools; performed system monitoring, proactive maintenance and troubleshooting; managed executive calendars, email correspondence and documentation; coordinated driver onboarding and marketing activities; ensured data security through backups and compliance.
—
Xipat Flexible Solutions, Vietnam
Delivered technical support and app troubleshooting; led collaboration using Lark to streamline workflows; authored 30+ help documents; improved first‑response times by 40%; onboarded new users; introduced automated backups; coordinated influencer outreach for launch campaigns; maintained 100% record‑keeping accuracy; boosted app ratings 52% and identified upsell opportunities.
—
Insurance Supermarket, United States
Personalized policy options driving 27% conversion increase; re‑engaged policyholders achieving 15% retention growth; streamlined claims process reducing repeat inquiries 33%; identified cross‑selling opportunities; optimized CRM reporting accuracy; provided high‑quality customer care and documentation.
—
Omas Studios, Port Harcourt
Handled 200+ outbound cold calls daily; met/exceeded call volume, live transfer and conversion targets; built strong customer relationships; managed multi‑channel inquiries (phone, email, chat); analyzed feedback to improve service delivery and response times.
—
Titan Tubulars Nigeria Limited
Prepared and processed invoices; managed accounts payable/receivable; tracked expenses for budgeting; communicated with clients on billing inquiries and refunds, enhancing satisfaction.
Foundations
Bachelor of Science in Geology
Quick answers
Debbie Chris-Chuku (Customer Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Debbie brings 6 years of professional experience, with strengths in - Problem-Solving, Account Management, Active Listening and Appointment Scheduling. Debbie studied Bachelor of Science in Geology at Ajayi Crowther University, Oyo, Nigeria.
Debbie Chris-Chuku is based in Nigeria.
Debbie's top skills are - Problem-Solving (Intermediate), Account Management (Intermediate), Active Listening (Intermediate), Appointment Scheduling (Intermediate), Candidate Relationship Building (Intermediate) and Client Relationship Management (Intermediate).
Create a free employer account on Talentta to contact Debbie, invite them to apply for a role or schedule an interview.
Work with Debbie
