At a glance
Destiny Asọ-Ejekwu (Customer Success Manager) is a professional based in Nigeria with a portfolio on Talentta. Destiny brings 6 years of professional experience, with strengths in - Feedback Collection & Analysis, Business Intelligence & Reporting, collaboration and Customer Inquiry Resolution. Destiny studied Higher National Diploma in Marketing at Kenule Beeson Saro-Wiwa Polytechnic.
About
Sales and Client Relations professional with experience in customer engagement, market analysis, and sales support. Proven ability to improve customer satisfaction by 15% and contribute to pricing strategy decisions through market research. Skilled in CRM, client communication, and translating customer needs into effective product recommendations.
Expertise
Career
—
Quartz Classic Alliance Limited
Assisted customers with shipment inquiries and provided timely updates; tracked shipments and managed airway bill documentation; responded to customer requests maintaining clear communication; coordinated daily operations with team members to ensure smooth handling of customer and shipment activities.
—
Light & Style Ltd.
Analyzed customer needs and recommended tailored products, improving satisfaction and repeat purchases; managed order fulfillment and delivery ensuring accuracy and timeliness; conducted follow‑up calls gathering feedback, contributing to a 15% service quality improvement; compiled insights and reported findings to management supporting product and sales strategy adjustments; utilized CRM tools and Excel/Google Sheets to track interactions and analyze trends.
—
Pelfboon Nigeria Ltd
Conducted market research and competitor analysis leading to a 10% pricing adjustment; evaluated product performance against competitors; analyzed market trends and customer preferences to support sales and marketing decisions; compiled and presented data‑driven reports providing strategic business insights; interpreted customer and market data to identify trends and growth opportunities.
Foundations
Higher National Diploma in Marketing
National Diploma in Marketing
Quick answers
Destiny Asọ-Ejekwu (Customer Success Manager) is a professional based in Nigeria with a portfolio on Talentta. Destiny brings 6 years of professional experience, with strengths in - Feedback Collection & Analysis, Business Intelligence & Reporting, collaboration and Customer Inquiry Resolution. Destiny studied Higher National Diploma in Marketing at Kenule Beeson Saro-Wiwa Polytechnic.
Destiny Asọ-Ejekwu is based in Nigeria.
Destiny's top skills are - Feedback Collection & Analysis (Intermediate), Business Intelligence & Reporting (Intermediate), collaboration (Intermediate), Customer Inquiry Resolution (Intermediate), Customer Relationship Management And Partnership Relationship Management (Intermediate) and Engagement And Retention (Intermediate).
Create a free employer account on Talentta to contact Destiny, invite them to apply for a role or schedule an interview.
Work with Destiny
