At a glance
Elijah Terence Enome (Customer Success Manager) is a professional based in Nigeria with a portfolio on Talentta. Elijah brings 6 years of professional experience, with strengths in CRM, Cross-functional Team Collaboration, Customer Success and Employee Lifecycle Management. Elijah studied M.Ed in Manpower, Training and Development at University of Lagos.
About
Customer Lifecycle and Business Growth professional with 6+ years of experience driving acquisition, onboarding, engagement, retention and revenue growth in high‑growth startups. Proven ability to scale operations from a few dozen to over 8,000 customers, design customer‑success processes, lead strategic partnerships and collaborate across sales, product and operations to boost customer lifetime value. Skilled at leveraging customer insights and data‑driven improvements to deliver measurable commercial results.
Expertise
Career
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Easy Gas
Led end‑to‑end customer acquisition, onboarding and relationship management for an e‑commerce platform connecting LPG depots and gas plants. Designed and executed go‑to‑market strategy, onboarded 150+ gas plants, generated >₦20 billion transaction value in six months, established strategic partnership with NAPGA, resolved onboarding challenges and refined product offerings based on feedback.
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Easy Gas
Improved customer journey increasing conversion rates by 15% and CLV, collaborated with sales, marketing, operations and product teams, analyzed behavior to identify retention opportunities, drove 30% revenue increase through engagement strategies, presented insights to leadership and built scalable success processes.
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Penaid Limited
Developed onboarding processes for partners, resolved operational issues, negotiated agreements that raised revenue by 25%, delivered enablement sessions achieving 90% partner satisfaction, collaborated with marketing to boost brand visibility and managed full customer lifecycle.
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Penaid Limited
Guided product adoption, achieved 90% retention, earned 98% positive feedback, exceeded sales targets, generated qualified leads via networking and digital outreach, ensured seamless customer experiences across service journey.
Foundations
M.Ed in Manpower, Training and Development
B.Sc.Ed in Biological Sciences
Quick answers
Elijah Terence Enome (Customer Success Manager) is a professional based in Nigeria with a portfolio on Talentta. Elijah brings 6 years of professional experience, with strengths in CRM, Cross-functional Team Collaboration, Customer Success and Employee Lifecycle Management. Elijah studied M.Ed in Manpower, Training and Development at University of Lagos.
Elijah Terence Enome is based in Nigeria.
Elijah's top skills are CRM (Intermediate), Cross-functional Team Collaboration (Intermediate), Customer Success (Intermediate), Employee Lifecycle Management (Intermediate), Performance Reporting & Data Analysis (Intermediate) and Process Improvement Mindset (Intermediate).
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