At a glance
Eshiet Enomfon (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Eshiet brings 6 years of professional experience, with strengths in - Attention to Detail, Administrative Support, Business Operations and canva. Eshiet studied Higher National Diploma (HND) in Banking and Finance at Federal Polytechnic, Nekede, Owerri, Imo State.
About
Professional and customer‑focused administrative specialist with over five years of experience in customer service, sales, executive assistance, and office management. Proven ability to oversee daily administrative functions, support business operations, and build strong client relationships. Skilled in Microsoft Office Suite, Google Workspace, CRM tools, and various editing applications. Recognized for improving administrative efficiency, handling complaints, and delivering exceptional service in fast‑paced environments.
Expertise
Career
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INFOSTRAC Ltd.
Prepared weekly reports for management; provided information about organization services; handled and resolved customer complaints; managed email correspondence; scheduled appointments; organized documents; answered inquiries from visitors and callers; kept daily sales records.
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Lawyers Microfinance Bank Ltd.
Responded to customer calls and inquiries; sent and received emails; scanned documents; opened new accounts; performed BVN verifications and enrolments; printed and photocopied documents; resolved customer complaints; promoted bank products and services; maintained confidentiality of customer information; handled cash deposits, withdrawals, money transfers, loan transactions; balanced drawer; ensured compliance with bank policies.
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Futureforge Organization (NGO)
Managed recruitment and selection; conducted employee training; handled compensation; ensured legal compliance; managed employee relations; supported professional development.
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Guarantee Human Hair Company
Managed inbound/outbound calls, emails, and inquiries; maintained customer records and reports; provided administrative and documentation support; assisted visitors and clients; achieved 95% customer satisfaction; supported over 30 clients weekly for six months; coordinated 20+ appointments monthly; managed 100+ documents monthly ensuring accurate record‑keeping.
Foundations
Higher National Diploma (HND) in Banking and Finance
National Diploma (ND) in Banking and Finance
Secondary School Certificate
WAEC
First School Leaving Certificate
Quick answers
Eshiet Enomfon (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Eshiet brings 6 years of professional experience, with strengths in - Attention to Detail, Administrative Support, Business Operations and canva. Eshiet studied Higher National Diploma (HND) in Banking and Finance at Federal Polytechnic, Nekede, Owerri, Imo State.
Eshiet Enomfon is based in Nigeria.
Eshiet's top skills are - Attention to Detail (Intermediate), Administrative Support (Intermediate), Business Operations (Intermediate), canva (Intermediate), Capcut (Intermediate) and CRM Tools (Intermediate).
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