Customer Service Representative
At a glance
Evidence Chiamaka Akanwa (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Evidence brings 6 years of professional experience, with strengths in Client Relationship Management, Communication And Listening, Complaint Resolution and Microsoft Office suite. Evidence studied Bachelor of Education (B.Ed) in English at Abia State University.
About
Dedicated Customer Care Representative with over 3 years of experience supporting customers through social media and digital platforms. Skilled in handling customer enquiries, resolving complaints, building positive relationships, and ensuring customer satisfaction. Known for clear communication, problem solving and maintaining a professional and friendly approach when interacting with customers.
Expertise
Career
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Ngolongolo Couture
Manage customer interactions across social media platforms; Respond to inquiries, complaints, and feedback; Provide product information and assist customers in purchase decisions; Maintain strong communication to improve brand experience
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Beautiful Body Nigeria & Allura Beauty Nigeria
Engaged with customers daily on social media platforms and responded to inquiries; Provided support regarding products, orders, and brand information; Handled feedback and escalated issues; Built strong relationships improving brand trust and loyalty
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Cyberticks
Responded to customer inquiries through social media and online channels; Resolved complaints promptly; Maintained positive relationships improving satisfaction; Assisted with product information and order questions; Documented feedback to improve service delivery
Foundations
Bachelor of Education (B.Ed) in English
Quick answers
Evidence Chiamaka Akanwa (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Evidence brings 6 years of professional experience, with strengths in Client Relationship Management, Communication And Listening, Complaint Resolution and Microsoft Office suite. Evidence studied Bachelor of Education (B.Ed) in English at Abia State University.
Evidence Chiamaka Akanwa is based in Nigeria.
Evidence's top skills are Client Relationship Management (Intermediate), Communication And Listening (Intermediate), Complaint Resolution (Intermediate), Microsoft Office suite (Intermediate), Online Communication Tools (Intermediate) and Social Media And Customer Service (Intermediate).
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Work with Evidence
