At a glance
Faith Ohiafi (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Faith brings 6 years of professional experience, with strengths in Cash Handling & Transaction Processing, Communication And Listening, Complaint Resolution and Customer Relationship Management And Partnership Relationship Management. Faith studied Diploma in Health Care Assistance at Not specified.
About
Customer‑focused, empathetic professional with extensive experience in customer service, retail operations, and relationship management. Proven track record of resolving client complaints, supervising daily business activities, and maintaining high customer satisfaction. Strong communicator with problem‑solving, cash‑handling, and team‑collaboration skills, seeking a dedicated Customer Service Representative role.
Expertise
Career
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Bar, Wire Road, Benin City
Managed direct customer relations, ensuring positive interactions and prompt professional resolution of client complaints; supervised daily business operations and coordinated staff activities to maintain high service standards; monitored product inventory levels to ensure continuous availability and seamless service delivery.
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Star Bar
Welcomed customers, addressed inquiries and delivered exceptional service to enhance loyalty; promoted products and services, communicating features and value; processed orders and payments accurately while maintaining a clean, organized environment.
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Wesco Lotto Shop
Assisted customers with gaming and lottery transactions, providing clear guidance on products; handled cash and digital transactions securely, maintaining meticulous daily sales records; built rapport with regular patrons to drive engagement and repeat business.
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Restaurant (Oyo State)
Collaborated with team members in a fast‑paced environment to ensure smooth service delivery; maintained strict hygiene and safety standards to guarantee a safe environment for staff and patrons.
Foundations
Diploma in Health Care Assistance
Quick answers
Faith Ohiafi (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Faith brings 6 years of professional experience, with strengths in Cash Handling & Transaction Processing, Communication And Listening, Complaint Resolution and Customer Relationship Management And Partnership Relationship Management. Faith studied Diploma in Health Care Assistance at Not specified.
Faith Ohiafi is based in Nigeria.
Faith's top skills are Cash Handling & Transaction Processing (Intermediate), Communication And Listening (Intermediate), Complaint Resolution (Intermediate), Customer Relationship Management And Partnership Relationship Management (Intermediate), Multi‑task Management (Intermediate) and Problem‑solving And Decision‑Making (Intermediate).
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