Customer Redemption Officer
Multichoice Nigeria
Handled customer redemption processes, ensuring accurate processing of rewards and maintaining high customer satisfaction.
At a glance
About Francis Uthman Kolapo at a glance
Francis Uthman Kolapo (Operations Manager) is a professional based in Nigeria with a portfolio on Talentta. Francis brings 6 years of professional experience, with strengths in - Problem-Solving, Active Listening, Analytical skills and B2B Sales. Francis studied Bachelor of Science in Economics (In View) at Ahmadu Bello University (Distance Learning Center).
- 6+
- Years experience
- 19+
- Skills
- 9+
- Roles held
01
About
Meet Francis
Passionate about joining a dynamic team where I can utilize my experience and abilities to deliver exceptional results and contribute to the company's growth.
02
Expertise
What I bring
Intermediate
- - Problem-Solving
- Active Listening
- Analytical skills
- B2B Sales
- Communications
- Critical thinking skills
- Customer care Service
- Event Logistics Planning
- Graphic design
- marketing
- No‑code Web Development
- Operations Management
- Or Inventory Management
- Returns Management
- Soft Skills
- Ui design
Foundational
- Customer Interactions
- Customer Service & Operational Management
- Soft Tech
03
Career
Experience
—
—
Customer Attendant & Operations Manager
Dagbose Concept
Managed daily operations and attended to customers, overseeing staff scheduling and service quality.
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Assistant Operator
Bia Livewell
Supported operational activities in a dairy franchise, assisting with production and inventory control.
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Outlet Manager
Bia Livewell
Led outlet operations for frozen yogurts and smoothies, supervising staff and driving sales.
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Customer Service Representative
100% Home Of Fragrance
Provided full‑cycle customer support for a leading perfume importer, handling inquiries and complaints.
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Inventory Manager
100% Home Of Fragrance
Managed inventory levels, performed stock audits and coordinated with suppliers for a major perfume importer.
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Inventory & Logistics Manager
Mahngo e Distribution
Oversaw inventory, logistics planning and distribution for a commercial distribution company handling finished products from manufacturers to retail stores.
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Operations Manager
Mahngo e Distribution
Directed overall operations, including customer service, logistics, marketing and sales, leveraging prior experience to improve efficiency.
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Customer Service Representative (Part Time)
The Qallian Company
Handled weekend customer service inquiries on a part‑time basis.
04
Foundations
Education & languages
Ahmadu Bello University (Distance Learning Center)
Bachelor of Science in Economics (In View)
Neg.V Institute of Computer Studies
Computer Studies
Unique Success College
Senior Secondary
Enitan Nursery & Primary School
Primary School
Mayflower Junior School
Primary School
Lafred Nursery & Primary School
Nursery School
05
Quick answers
About Francis
What does Francis Uthman Kolapo do?
Francis Uthman Kolapo (Operations Manager) is a professional based in Nigeria with a portfolio on Talentta. Francis brings 6 years of professional experience, with strengths in - Problem-Solving, Active Listening, Analytical skills and B2B Sales. Francis studied Bachelor of Science in Economics (In View) at Ahmadu Bello University (Distance Learning Center).
Where is Francis Uthman Kolapo based?
Francis Uthman Kolapo is based in Nigeria.
What are Francis's top skills?
Francis's top skills are - Problem-Solving (Intermediate), Active Listening (Intermediate), Analytical skills (Intermediate), B2B Sales (Intermediate), Communications (Intermediate) and Critical thinking skills (Intermediate).
How can I hire Francis Uthman Kolapo?
Create a free employer account on Talentta to contact Francis, invite them to apply for a role or schedule an interview.
Work with Francis