Counselor / Financial Transactions Lead
Children Counseling
['Activated 40+ financial transactions with accuracy and compliance.', 'Achieved 80‑90% of monthly company target, driving revenue in a competitive market.', 'Strengthened client relationships through proactive communication and personalized investment guidance.', 'Onboarded 200+ new clients and maintained 70 active clients via consistent engagement.', 'Resolved customer queries, technical issues, and complaints.', 'Monitored CSAT, NPS, retention, churn, response and resolution times to improve experience.']