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GBEMINIYI AYO OLA

Head of Business Development

  • Nigeria
  • On Talentta since Oct 2026
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At a glance

About GBEMINIYI AYO OLA at a glance

GBEMINIYI AYO OLA (Head of Business Development) is a professional based in Nigeria with a portfolio on Talentta. GBEMINIYI brings 6 years of professional experience, with strengths in Budgeting, Forecasting & Resource Planning, Business Relationship & Key Account Management, Cross‑Functional Stakeholder Management and Data Analytics & Performance Reporting (Power BI, Excel, CRM Tools). GBEMINIYI studied B.Sc. Business Administration at University of Lagos, Nigeria.

6+
Years experience
8+
Skills
5+
Roles held

About

Meet GBEMINIYI

Results‑driven Sales & Business Operations Lead with 10+ years experience delivering exceptional customer experience, driving revenue growth, and leading high‑performing teams across FMCG, technology, finance, and services. Proven track record in building client‑centric strategies, strengthening key accounts, and improving service delivery frameworks that enhance retention and lifetime value. Expert in business relationship management, service operations optimization, and cross‑functional leadership, with success managing large client portfolios, improving customer satisfaction metrics, and scaling operations across diverse markets. Known for combining data‑driven insights with strong stakeholder engagement to deliver measurable business outcomes.

Expertise

What I bring

Intermediate

  • Budgeting, Forecasting & Resource Planning
  • Business Relationship & Key Account Management
  • Cross‑Functional Stakeholder Management
  • Data Analytics & Performance Reporting (Power BI, Excel, CRM Tools)
  • Operational Process Improvement
  • Revenue Growth
  • Service Delivery Optimization & SLA Management
  • Team Leadership, Coaching & Performance Optimization

Career

Experience

  1. —

    Business Development Manager

    FIFY Technical Services

    Led client acquisition and service delivery strategy, increasing new client onboarding by 15% within 6 months; developed customer engagement frameworks that improved client retention by 20%; managed key client accounts and partnerships, contributing to 25% revenue growth across two quarters; introduced KPI‑driven service delivery metrics, improving team productivity by 30% and SLA compliance; collaborated with operations and technical teams to enhance service quality and reduce turnaround time by 18%; secured and managed B2B contracts worth ₦100M+, improving profitability by 15%; built real‑time client service dashboards that reduced operational downtime by 20%.

  2. —

    Business/Operations Manager

    Abjom Tech

    Led operations and client service delivery across three business units, improving efficiency by 22%; designed and implemented customer experience workflows that shortened project delivery timelines by 25%; managed cross‑functional teams (tech, finance, customer success) to ensure seamless service delivery and issue resolution; introduced structured client feedback systems, increasing customer satisfaction scores by 18%; implemented cost‑optimization strategies, reducing operational expenses by 18% while maintaining service quality; developed a 24/7 service monitoring system, reducing service errors by 20% and improving reliability; improved client onboarding experience, cutting onboarding time by 30% and boosting early‑stage retention.

  3. —

    Business Manager

    RabloWoods & Company

    Led a 10+ member team, driving 35% year‑on‑year revenue growth through improved service delivery and client engagement; strengthened client relationships and account management processes, increasing repeat business by 25%; restructured supply chain and service processes, reducing delivery cycle time by 20%; implemented performance dashboards to track service KPIs and client satisfaction metrics; negotiated vendor and client contracts, improving cost efficiency and service consistency; increased client satisfaction scores by 15% through structured service improvement initiatives; reduced procurement and operational costs by 20%, improving overall business margins.

  4. —

    Commercial Finance Business Analyst

    Suntory Beverage & Foods Nigeria Ltd

    Partnered with sales and marketing teams to design pricing and customer strategies, contributing to 5% market share growth; developed client and commercial performance dashboards supporting a ₦500M product launch strategy; delivered actionable insights that improved revenue performance by 12% across key product lines; supported budgeting, forecasting, and financial planning to enhance service‑delivery decision‑making; improved financial planning accuracy by 20%, reducing operational risk in high‑volume transactions; enhanced reporting efficiency, cutting decision‑making turnaround time by 35%.

  5. —

    Sales Operations Executive

    Reckitt Benckiser Nigeria Ltd

    Developed real‑time sales and customer performance dashboards, improving reporting speed by 40%; supported field teams with operational insights, reducing stockouts and improving service availability by 25%; coordinated distributor and client operations to ensure consistent product availability and service delivery; strengthened CRM usage and reporting processes, improving client engagement and communication; increased distributor service efficiency, leading to 20% improvement in order fulfillment rates; boosted customer engagement through enhanced reporting systems, increasing account performance visibility by 30%.

Foundations

Education & languages

University of Lagos, Nigeria

B.Sc. Business Administration

Quick answers

About GBEMINIYI

What does GBEMINIYI AYO OLA do?

GBEMINIYI AYO OLA (Head of Business Development) is a professional based in Nigeria with a portfolio on Talentta. GBEMINIYI brings 6 years of professional experience, with strengths in Budgeting, Forecasting & Resource Planning, Business Relationship & Key Account Management, Cross‑Functional Stakeholder Management and Data Analytics & Performance Reporting (Power BI, Excel, CRM Tools). GBEMINIYI studied B.Sc. Business Administration at University of Lagos, Nigeria.

Where is GBEMINIYI AYO OLA based?

GBEMINIYI AYO OLA is based in Nigeria.

What are GBEMINIYI's top skills?

GBEMINIYI's top skills are Budgeting, Forecasting & Resource Planning (Intermediate), Business Relationship & Key Account Management (Intermediate), Cross‑Functional Stakeholder Management (Intermediate), Data Analytics & Performance Reporting (Power BI, Excel, CRM Tools) (Intermediate), Operational Process Improvement (Intermediate) and Revenue Growth (Intermediate).

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