Hamira Busari

Project Manager

  • Nigeria
  • On Talentta since Sept 2026
Portrait of Hamira Busari

At a glance

About Hamira Busari at a glance

Hamira Busari (Project Manager) is a professional based in Nigeria with a portfolio on Talentta. Hamira brings 6 years of professional experience, with strengths in - Attention to Detail, Adaptability And Flexibility In Dynamic Environments, Asana and Client Relationship Management. Hamira studied B.Sc. (Hons), Microbiology at Crescent University, Ogun State, Nigeria.

6+
Years experience
20+
Skills
2+
Roles held

About

Meet Hamira

Customer‑focused support professional with 3+ years of experience resolving client inquiries, managing service relationships, and driving measurable improvements in customer satisfaction across fast‑paced, multi‑channel environments. Skilled in issue resolution, escalation management, and cross‑functional coordination, with a proven record of maintaining high service standards under pressure in remote, shift‑based settings. Adaptable, detail‑oriented, and committed to delivering consistent, high‑quality customer experiences.

Expertise

What I bring

Intermediate

  • - Attention to Detail
  • Adaptability And Flexibility In Dynamic Environments
  • Asana
  • Client Relationship Management
  • Complaint Resolution
  • Cross-functional Team Collaboration
  • Customer Satisfaction
  • Customer Service And Client Support
  • Email & Chat Communication
  • Escalation Handling
  • Microsoft Office suite
  • Microsoft Projects
  • Multitasking In Fast‑Paced Environments
  • Onboarding & Offer Management
  • Process & Workflow Management
  • Report Writing & Documentation
  • Slack
  • Time Management And Task Prioritisation
  • Trello
  • Virtual Assistance & Remote Collaboration Tools

Career

Experience

  1. Project Manager (Client Support & Service Delivery)

    MnMLab Consulting

    Served as the primary point of contact for clients, resolving inquiries and issues throughout the project lifecycle to ensure a consistently positive service experience. Managed client expectations through proactive, clear communication of progress, changes, and resolutions, strengthening client confidence and trust. Coordinated with internal teams to resolve client issues efficiently, maintaining service quality standards across multiple active client accounts/projects. Monitored client‑related risks and ensured structured handovers between teams, proactively resolving potential service disruptions and maintaining continuity of service.

  2. Client Relationship Executive

    Biopath Medical Laboratory

    Managed and maintained relationships with a diverse portfolio of clients, consistently delivering high levels of customer satisfaction. Conducted regular client meetings to understand business needs and address concerns, developing customized engagement strategies that contributed to a 30% increase in customer satisfaction. Responded promptly to client inquiries and resolved account‑related issues, collaborating with internal teams to ensure timely, effective resolution of customer concerns. Built long‑term client relationships that strengthened loyalty and supported business growth, while maintaining accurate documentation of client interactions to ensure consistent service continuity.

Foundations

Education & languages

Crescent University, Ogun State, Nigeria

B.Sc. (Hons), Microbiology

Quick answers

About Hamira

What does Hamira Busari do?

Hamira Busari (Project Manager) is a professional based in Nigeria with a portfolio on Talentta. Hamira brings 6 years of professional experience, with strengths in - Attention to Detail, Adaptability And Flexibility In Dynamic Environments, Asana and Client Relationship Management. Hamira studied B.Sc. (Hons), Microbiology at Crescent University, Ogun State, Nigeria.

Where is Hamira Busari based?

Hamira Busari is based in Nigeria.

What are Hamira's top skills?

Hamira's top skills are - Attention to Detail (Intermediate), Adaptability And Flexibility In Dynamic Environments (Intermediate), Asana (Intermediate), Client Relationship Management (Intermediate), Complaint Resolution (Intermediate) and Cross-functional Team Collaboration (Intermediate).

How can I hire Hamira Busari?

Create a free employer account on Talentta to contact Hamira, invite them to apply for a role or schedule an interview.

Work with Hamira

Great teams start with great people.