Credit Officer
Grooming People for Better Livelihood (GPBL), Sokoto State Branch
Managed client accounts and supported the end‑to‑end loan and repayment process; monitored assigned clients and followed up on scheduled repayments and outstanding balances; conducted field visits to clients’ shops and homes to understand challenges and encourage resolution; communicated professionally with difficult or delayed payers; supported clients in maintaining eligibility for future lending; maintained accurate client, account and financial records and prepared routine reports; reviewed client documentation for completeness while protecting confidential information.