At a glance
Ifeoma Esther Eledo (Customer Support Representative) is a professional based in Nigeria with a portfolio on Talentta. Ifeoma brings 6 years of professional experience, with strengths in Client Inquiry Handling, Conflict Resolution & Negotiation, Customer Retention Strategies and Data Entry. Ifeoma studied B.Sc. in Microbiology (Current Student) at University of Lagos, Nigeria.
About
Proactive and energetic Customer Support & Administrative Specialist with strong attention to detail and a natural ability to connect with people online. Experienced in handling inquiries via WhatsApp Business, Instagram and TikTok, resolving conflicts, managing financial records, and producing digital media assets. Highly organized, quick to learn new tools, and eager to contribute positive energy and an independent work ethic to a remote support or secretarial team.
Expertise
Career
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Sesi Attitude
Welcomed and guided customers through WhatsApp Business, Instagram, and TikTok, answering questions to build trust and drive orders; listened to complaints and delivery delays, resolving issues calmly; oversaw daily checkout transactions and maintained meticulous sales and customer logs; conducted physical stock counts and produced digital media assets for the online storefront.
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Freelance
Developed custom logos and marketing taglines for emerging lifestyle brands, aligning creative content with client operational goals; designed and scheduled high‑quality visual content calendars across social feeds to systematically build brand visibility.
Foundations
B.Sc. in Microbiology (Current Student)
Senior Secondary School Certificate (SSCE)
Quick answers
Ifeoma Esther Eledo (Customer Support Representative) is a professional based in Nigeria with a portfolio on Talentta. Ifeoma brings 6 years of professional experience, with strengths in Client Inquiry Handling, Conflict Resolution & Negotiation, Customer Retention Strategies and Data Entry. Ifeoma studied B.Sc. in Microbiology (Current Student) at University of Lagos, Nigeria.
Ifeoma Esther Eledo is based in Nigeria.
Ifeoma's top skills are Client Inquiry Handling (Intermediate), Conflict Resolution & Negotiation (Intermediate), Customer Retention Strategies (Intermediate), Data Entry (Intermediate), Digital Record‑keeping (Intermediate) and Excel ,Microsoft word (Intermediate).
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