Customer Service Manager
At a glance
IGBINEDION OZIEGBE GODFREY (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. IGBINEDION brings 6 years of professional experience, with strengths in - Problem-Solving, • Data Management & Record-Keeping, AI‑Enabled Support Operations and AutoCAD & Technical Documentation. IGBINEDION studied HND, Electrical/Electronic Engineering at Auchi Polytechnic.
About
Customer service and operations professional with 8 years of experience in supporting clients, coordinating day-to-day operations, resolving enquiries and service issues, maintaining accurate records, preparing reports, and supporting business processes. Experienced in client relationship management, customer onboarding, product support, issue resolution, team collaboration, operational reporting, and process improvement. Brings additional technical experience in electrical maintenance, troubleshooting, safety compliance, and technical documentation.
Expertise
Career
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ARIESGATE GLOBAL SERVICES
Supports daily operations and service delivery, coordinates administrative and customer‑support tasks, responds to enquiries, resolves service issues, maintains operational records, prepares routine reports for management, collaborates with team members to ensure smooth workflows, and identifies process issues for efficiency improvements.
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LAPO MICROFINANCE BANK
Handled client enquiries and complaints, provided clear information and resolved service issues, supported customer onboarding and product promotion, prepared weekly and monthly performance and sales reports, maintained accurate client and service records, and worked with colleagues to deliver efficient banking services.
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ELECTRO PRODUCT SERVICES
Performed preventive and corrective maintenance on electrical systems, installed, tested, inspected, repaired and troubleshot equipment, interpreted electrical drawings for installation and fault diagnosis, maintained technical records, ensured compliance with safety and quality standards, and offered technical recommendations based on equipment condition.
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PHCN
Supported power distribution and transmission maintenance, assisted with transformer inspection, preventive maintenance, fault detection and troubleshooting, helped monitor equipment performance, conducted safety inspections, and documented maintenance activities.
Foundations
HND, Electrical/Electronic Engineering
ND, Electrical/Electronic Engineering
Quick answers
IGBINEDION OZIEGBE GODFREY (Customer Service Manager) is a professional based in Nigeria with a portfolio on Talentta. IGBINEDION brings 6 years of professional experience, with strengths in - Problem-Solving, • Data Management & Record-Keeping, AI‑Enabled Support Operations and AutoCAD & Technical Documentation. IGBINEDION studied HND, Electrical/Electronic Engineering at Auchi Polytechnic.
IGBINEDION OZIEGBE GODFREY is based in Nigeria.
IGBINEDION's top skills are - Problem-Solving (Intermediate), • Data Management & Record-Keeping (Intermediate), AI‑Enabled Support Operations (Intermediate), AutoCAD & Technical Documentation (Intermediate), Client Onboarding (Intermediate) and Client Relationship Management (Intermediate).
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