IGBOKE FRANKLIN

HR Assistant

Nigeria
On Talentta since Sept 2026

- Attention to Detail✦Adaptability✦Administrative Support✦Attendance Tracking✦Client Relationship Management✦CMS Ticketing Systems✦collaboration✦Data Entry✦Documentation and Records Management✦Effective communication and interpersonal skills.✦Excellent Customer Service Relationship✦File Management And Organization✦HRIS/ATS Database Management✦Or Inventory Management✦Problem-solving And Conflict Handling✦Recruitment, Selection & Onboarding✦Safety Compliance✦Stock Control & Record Keeping✦Strong Proficiency In Microsoft Office Suite (Word, Excel, PowerPoint)✦Team Coordination & Site Supervision✦CRM Tools✦Process Improvement Mindset✦Professionalism And Strong Work Ethic✦- Attention to Detail✦Adaptability✦Administrative Support✦Attendance Tracking✦Client Relationship Management✦CMS Ticketing Systems✦collaboration✦Data Entry✦Documentation and Records Management✦Effective communication and interpersonal skills.✦Excellent Customer Service Relationship✦File Management And Organization✦HRIS/ATS Database Management✦Or Inventory Management✦Problem-solving And Conflict Handling✦Recruitment, Selection & Onboarding✦Safety Compliance✦Stock Control & Record Keeping✦Strong Proficiency In Microsoft Office Suite (Word, Excel, PowerPoint)✦Team Coordination & Site Supervision✦CRM Tools✦Process Improvement Mindset✦Professionalism And Strong Work Ethic✦

At a glance

IGBOKE FRANKLIN (HR Assistant) is a professional based in Nigeria with a portfolio on Talentta. IGBOKE brings 6 years of professional experience, with strengths in - Attention to Detail, Adaptability, Administrative Support and Attendance Tracking. IGBOKE studied Higher National Diploma (HND) in Business Administration & Management at Ronik Polytechnic, Lagos State.

6+
Years experience: 23+
Skills: 4+
Roles held

About

Meet IGBOKE

Results-driven Business Administration and Management professional with 5 years of progressive experience in human resources support, customer service, administrative operations, and team supervision. Proven ability to streamline recruitment, onboard employees efficiently, maintain accurate records, resolve customer issues, and support operational excellence. Holds an HND in Business Administration and Management and seeks to contribute strong organizational, communication, and process improvement skills in HR Assistant, Customer Service Executive, Admin Officer, or Operations Supervisor roles.

Expertise

What I bring

Intermediate

- Attention to Detail
Adaptability
Administrative Support
Attendance Tracking
Client Relationship Management
CMS Ticketing Systems
collaboration
Data Entry
Documentation and Records Management
Effective communication and interpersonal skills.
Excellent Customer Service Relationship
File Management And Organization
HRIS/ATS Database Management
Or Inventory Management
Problem-solving And Conflict Handling
Recruitment, Selection & Onboarding
Safety Compliance
Stock Control & Record Keeping
Strong Proficiency In Microsoft Office Suite (Word, Excel, PowerPoint)
Team Coordination & Site Supervision

Foundational

CRM Tools
Process Improvement Mindset
Professionalism And Strong Work Ethic

Career

Experience

Jan 2020 —
Human Resources Support
Erisco Food Limited
Streamlined recruitment by screening 50+ resumes weekly, reducing hiring turnaround time by 15%; assisted onboarding of 20+ new employees with 100% compliance; coordinated 3+ team‑building activities, boosting participation by 30%; maintained HR records with zero data‑entry errors; resolved customer inquiries with 95% satisfaction; handled 60+ daily customer interactions with 98% transaction accuracy; reduced complaint resolution time by 20% and contributed to a 15% increase in customer retention.
Jan 2020 —
Assistant Supervisor – Plant B
Coca-Cola Nigerian Bottling Company (NBC)
Supervised daily plant operations, ensured workflow efficiency and production schedule adherence; allocated tasks and coordinated staff; led team members, resolved operational issues, and upheld safety and compliance standards; fostered a collaborative environment that improved operational consistency and productivity.
Jan 2020 —
Customer Representative
Pretty Home Store
Delivered multi‑channel customer support, met service expectations, resolved complaints promptly, maintained accurate interaction records, provided product information and troubleshooting, escalated complex cases, and helped achieve service‑level targets.
Jan 2020 —
Store Keeper
Erisco Food Limited
Managed stock control, inventory handling, and record‑keeping; optimized stock levels and inventory accuracy; ensured smooth material flow and documentation; maintained high organization standards; collaborated with team to guarantee timely material availability.

Foundations

Education & languages

Ronik Polytechnic, Lagos State

Higher National Diploma (HND) in Business Administration & Management

Quick answers

About IGBOKE

What does IGBOKE FRANKLIN do?

Where is IGBOKE FRANKLIN based?

IGBOKE FRANKLIN is based in Nigeria.

What are IGBOKE's top skills?

IGBOKE's top skills are - Attention to Detail (Intermediate), Adaptability (Intermediate), Administrative Support (Intermediate), Attendance Tracking (Intermediate), Client Relationship Management (Intermediate) and CMS Ticketing Systems (Intermediate).

How can I hire IGBOKE FRANKLIN?

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