At a glance
IGWILO MIRACLE OLUEBUBE (Customer Service Director) is a professional based in Nigeria with a portfolio on Talentta. IGWILO brings 6 years of professional experience, with strengths in Adaptability In Remote Work, Confidentiality And Integrity With Sensitive Data, Excellent Written And Verbal Communication and Fluent In English, Igbo And Pidgin (Spoken And Written). IGWILO studied B.Sc.Ed in Economics at Ignatius Ajuru University of Education, Port Harcourt.
About
Strategic leader with extensive experience managing customer‑care operations and driving service excellence. Skilled at developing and executing customer‑service strategies that boost satisfaction, improve response times and retain clients. Demonstrates strong team leadership, process optimisation and data‑driven decision‑making to enhance service quality. Passionate about building high‑performing, motivated teams aligned with organisational goals.
Expertise
Career
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LASHEDBYOJURIRE SPA
Improved daily operational efficiency by tracking bookings and staff schedules, executed marketing promotions that raised bookings 30%, achieved 50% client retention, supported CEO strategy execution, managed daily operations, ensured service mindset, oversaw performance, resolved staff conflicts, handled facility management, drove sales, managed HR/vendor processes and coached staff.
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Monaya Fashion World Lekki
Reduced production and order‑fulfilment delays by ≥20%, increased sales revenue 15‑25% in nine months, maintained inventory accuracy 95‑100%, ensured on‑time delivery ≥90%, enhanced customer satisfaction, oversaw production, store and online operations, managed inventory, coordinated suppliers and tailors, supervised staff, set targets, tracked sales and expenses, prepared performance reports.
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Nigerian‑China E‑Commerce Company
Led high‑volume multi‑channel customer interactions, coached a dynamic care team, designed experience strategies that boosted satisfaction and loyalty, collaborated with sales, marketing and product, managed escalations, optimized budget and resources to cut costs and improve efficiency.
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Final Fantasy
Supported head chef in food preparation, monitored inventory and stock control, ensured quality, taste and presentation standards, coordinated kitchen workflow during peak periods, enforced food safety and hygiene, maintained clean kitchen environment.
Foundations
B.Sc.Ed in Economics
SSCE
FSLC
Quick answers
IGWILO MIRACLE OLUEBUBE (Customer Service Director) is a professional based in Nigeria with a portfolio on Talentta. IGWILO brings 6 years of professional experience, with strengths in Adaptability In Remote Work, Confidentiality And Integrity With Sensitive Data, Excellent Written And Verbal Communication and Fluent In English, Igbo And Pidgin (Spoken And Written). IGWILO studied B.Sc.Ed in Economics at Ignatius Ajuru University of Education, Port Harcourt.
IGWILO MIRACLE OLUEBUBE is based in Nigeria.
IGWILO's top skills are Adaptability In Remote Work (Intermediate), Confidentiality And Integrity With Sensitive Data (Intermediate), Excellent Written And Verbal Communication (Intermediate), Fluent In English, Igbo And Pidgin (Spoken And Written) (Intermediate), Microsoft Excel & Google Sheets (Intermediate) and Multitasking And Prioritization (Intermediate).
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