Customer Care Representative
Customer Care Representative, Remote (Canada-Based Company)
Managed high-volume client communications and inquiries, ensuring timely, empathetic, and professional resolution of service issues.
At a glance
About Ike Emeka at a glance
Ike Emeka (Social Media Manager) is a professional based in Nigeria with a portfolio on Talentta. Ike brings 6 years of professional experience, with strengths in Brand Management, Customer Experience, Digital Growth & Traffic Generation and Outbound Lead Acquisition. Ike studied Bachelor of Science (B.Sc.) at Delta State University.
- 6+
- Years experience
- 5+
- Skills
- 4+
- Roles held
01
About
Meet Ike
Performance-driven Social Media Specialist, Virtual Assistant, and Customer Operations professional with a strong track record of driving targeted organic traffic, managing client relations, and handling international outbound/inbound operations.
02
Expertise
What I bring
Intermediate
- Brand Management
- Customer Experience
- Digital Growth & Traffic Generation
- Outbound Lead Acquisition
- Web & Technical Literacy
03
Career
Experience
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Cold Calling & Sales Specialist
Cold Calling & Sales Specialist, Remote (Canada-Based Company)
Conducted strategic outbound phone outreach to targeted international prospects, initiating the sales pipeline and qualifying leads.
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Social Media Virtual Assistant & Growth Specialist
Social Media Virtual Assistant & Growth Specialist, Freelance
Executed strategic engagement workflows under high-traffic business threads to systematically increase corporate profile visibility, impressions, and outbound link clicks.
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Digital Community Manager & Account Representative
Digital Community Manager & Account Representative, Freelance (6+ Months)
Handled corporate inbox communication, utilizing structured communication strategies to build brand loyalty and handle customer inquiries efficiently.
04
Foundations
Education & languages
Delta State University
Bachelor of Science (B.Sc.)
05
Quick answers
About Ike
What does Ike Emeka do?
Ike Emeka (Social Media Manager) is a professional based in Nigeria with a portfolio on Talentta. Ike brings 6 years of professional experience, with strengths in Brand Management, Customer Experience, Digital Growth & Traffic Generation and Outbound Lead Acquisition. Ike studied Bachelor of Science (B.Sc.) at Delta State University.
Where is Ike Emeka based?
Ike Emeka is based in Nigeria.
What are Ike's top skills?
Ike's top skills are Brand Management (Intermediate), Customer Experience (Intermediate), Digital Growth & Traffic Generation (Intermediate), Outbound Lead Acquisition (Intermediate) and Web & Technical Literacy (Intermediate).
How can I hire Ike Emeka?
Create a free employer account on Talentta to contact Ike, invite them to apply for a role or schedule an interview.