Customer Service Representative
At a glance
Immaculate Chisom Ahuruonye (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Immaculate brings 6 years of professional experience, with strengths in Administrative Support, Customer Service & Communication, Data Entry & Recordkeeping and Detail Oriented And Highly Organized. Immaculate studied Senior Secondary Certificate Examination (SSCE) at Bright Scholar Secondary School.
About
Customer-focused professional with experience in customer service, front‑desk support, and restaurant roles. Skilled at handling inquiries, taking orders, managing calls, and delivering positive experiences in fast‑paced environments. Proficient in record keeping, payment handling, scheduling and basic administrative support with strong attention to detail. Organized, reliable team player with excellent communication, multitasking and interpersonal abilities.
Expertise
Career
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Disposables Warehouse (DW packs)
First point of contact for customers; responded to inquiries and provided product information; assisted with order processing, tracking, cancellations, returns and refunds; collected and reported customer feedback; followed up on issues to ensure resolution; maintained customer records and performed routine data entry
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Blue Jayz Lounge
Welcomed customers and ensured positive dining experience; took and processed food and beverage orders accurately; coordinated with kitchen staff for timely delivery; served food and beverages while maintaining high service standards; processed payments using POS and balanced bills; collaborated with team during peak hours; handled inquiries, complaints and transactions efficiently
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Kilimanjaro Restaurant
Processed dine‑in and takeaway orders using POS; answered customer inquiries and promoted menu items; managed cash, card and mobile payments, issued receipts and processed refunds; balanced cash drawers; maintained clean and professional cashier area; coordinated with kitchen and servers for order accuracy; performed daily data entry and maintained operational records
Foundations
Senior Secondary Certificate Examination (SSCE)
Ordinary National Diploma in Hospitality Management
Quick answers
Immaculate Chisom Ahuruonye (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Immaculate brings 6 years of professional experience, with strengths in Administrative Support, Customer Service & Communication, Data Entry & Recordkeeping and Detail Oriented And Highly Organized. Immaculate studied Senior Secondary Certificate Examination (SSCE) at Bright Scholar Secondary School.
Immaculate Chisom Ahuruonye is based in Nigeria.
Immaculate's top skills are Administrative Support (Intermediate), Customer Service & Communication (Intermediate), Data Entry & Recordkeeping (Intermediate), Detail Oriented And Highly Organized (Intermediate), Effective Team Player With Strong Problem‑Solving Skills (Intermediate) and Handling Enquiries And Welcoming Visitors (Intermediate).
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