Customer Service Representative
At a glance
IyanUoluwapo Bankole (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. IyanUoluwapo brings 6 years of professional experience, with strengths in canva, Capcut, Community Management and Content & Script Writing. IyanUoluwapo studied B.A. English at Ajayi Crowther University.
About
Dedicated and personable professional seeking an entry-level Customer Service Representative position to utilize strong communication skills, problem‑solving abilities, and a passion for helping customers, while contributing to a positive team environment.
Expertise
Career
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El-Charis Logistics
['Coordinated shipment schedules and ensured timely delivery of goods to clients.', 'Assisted customers with inquiries, order tracking, and issue resolution.', 'Maintained accurate records of deliveries, returns, and inventory.', 'Communicated with drivers, suppliers, and customers to ensure smooth operations.', 'Processed customer orders and updated tracking information in company systems.']
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Nupat Technologies LTD
['Implemented strategies that grew Instagram followers from 8,414 to 9,787 and increased engagement across all platforms.', 'Conducted market analysis and monitored sales metrics for decision‑making.', 'Created content calendars and overall content strategy.', 'Curated ~80% of written content for graphic designs.', 'Filmed and edited ~90% of video content for Facebook, Instagram, Twitter, LinkedIn, and TikTok.', 'Assisted in creating ads, boosting content, and analyzing strategies, achieving an 80% improvement in marketing goals.']
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JIJI CARS45
['Creative thinking, effective communication, problem‑solving, interpersonal skills, content writing, community management, strategy, branding.']
Foundations
B.A. English
Quick answers
IyanUoluwapo Bankole (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. IyanUoluwapo brings 6 years of professional experience, with strengths in canva, Capcut, Community Management and Content & Script Writing. IyanUoluwapo studied B.A. English at Ajayi Crowther University.
IyanUoluwapo Bankole is based in Nigeria.
IyanUoluwapo's top skills are canva (Intermediate), Capcut (Intermediate), Community Management (Intermediate), Content & Script Writing (Intermediate), Customer Experience (Intermediate) and Effective Communication (Intermediate).
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