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Joachim Nkemdilim

Remote Customer Support Specialist

  • Nigeria
  • On Talentta since Oct 2026
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Portrait of Joachim Nkemdilim

At a glance

About Joachim Nkemdilim at a glance

Joachim Nkemdilim (Remote Customer Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Joachim brings 6 years of professional experience, with strengths in - Problem-Solving, Accountability, Active Listening and Administrative Support. Joachim studied Bachelor of Science (B.Sc.) in Architecture at Nnamdi Azikiwe University, Awka, Nigeria.

6+
Years experience
33+
Skills
3+
Roles held

About

Meet Joachim

Dependable and highly organized remote professional with over 3 years of experience in virtual assistance, customer support, research, documentation, and administrative support. Skilled in professional communication, problem‑solving, and managing multiple tasks in fully remote environments. Proficient with Google Workspace, Microsoft Office, and modern collaboration tools, consistently meeting deadlines while maintaining high quality.

Expertise

What I bring

Intermediate

  • - Problem-Solving
  • Accountability
  • Active Listening
  • Administrative Support
  • Client Communication & Follow-Up
  • collaboration
  • Customer care Service
  • Customer Enquiry Handling
  • Customer Support
  • Data Entry
  • Documentation and Records Management
  • Email & Chat Communication
  • Goggle workspace
  • Management Information Systems (Mis)
  • Professional Communication
  • Quality assurance
  • Team & Task Coordination
  • Time management
  • Trust And Reliability
  • Virtual Assistance

Foundational

  • Asana
  • Calendly
  • canva
  • ChatGPT
  • Claude AI
  • Google Meet
  • Grammarly
  • Microsoft Office suite
  • Microsoft Teams
  • Notion
  • SQL & Data Validation
  • Trello
  • Zoom

Career

Experience

  1. —

    Freelance Writer, Researcher & Virtual Assistant

    Freelance

    Communicated professionally with clients and stakeholders remotely; provided virtual administrative support including email management, calendar scheduling, document organization, and task coordination; conducted research and evaluated information from credible sources; reviewed and edited documents for clarity and accuracy; managed multiple concurrent assignments while meeting deadlines; organized digital files and maintained efficient document‑management systems; incorporated client feedback and ensured accountability from instruction to delivery.

  2. —

    Independent Research & Administrative Associate

    Independent

    Managed and organized over 500 research and project documents using structured digital filing systems; performed data verification, quality assurance, and document validation; prepared reports, presentations, spreadsheets, and professional documentation; coordinated multiple research and administrative projects simultaneously; collected, analyzed, organized, and interpreted information from diverse sources; improved documentation workflows to support operational efficiency; maintained organized records for quick access.

  3. —

    Architectural Project & Administrative Assistant

    Architectural Firm (unspecified)

    Maintained project documentation, correspondence, and digital records; supported project scheduling, document tracking, and administrative operations; prepared technical reports, presentations, and project documentation; collaborated with multidisciplinary teams to meet project milestones; ensured compliance with documentation and organizational standards.

Foundations

Education & languages

Nnamdi Azikiwe University, Awka, Nigeria

Bachelor of Science (B.Sc.) in Architecture

Nnamdi Azikiwe University, Awka, Nigeria

Master of Science (M.Sc.) in Architecture (in view)

Quick answers

About Joachim

What does Joachim Nkemdilim do?

Joachim Nkemdilim (Remote Customer Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Joachim brings 6 years of professional experience, with strengths in - Problem-Solving, Accountability, Active Listening and Administrative Support. Joachim studied Bachelor of Science (B.Sc.) in Architecture at Nnamdi Azikiwe University, Awka, Nigeria.

Where is Joachim Nkemdilim based?

Joachim Nkemdilim is based in Nigeria.

What are Joachim's top skills?

Joachim's top skills are - Problem-Solving (Intermediate), Accountability (Intermediate), Active Listening (Intermediate), Administrative Support (Intermediate), Client Communication & Follow-Up (Intermediate) and collaboration (Intermediate).

How can I hire Joachim Nkemdilim?

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