Customer Service Representative/Call Agent
Grill City Restaurant, Guzape
Handled inbound and outbound calls, resolved customer inquiries, and maintained service quality standards.
At a glance
About John Francis at a glance
John Francis (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. John brings 6 years of professional experience, with strengths in Communications, Computer Applications, Conflict Resolution & Negotiation and Customer care Service. John studied at Big Time Computer Institute, Masaka.
- 6+
- Years experience
- 8+
- Skills
- 8+
- Roles held
01
About
Meet John
Hardworking, self‑motivated hospitality professional with over 3 years of experience across fast‑paced restaurants, event catering, fine‑dining, and hotel food‑and‑beverage operations. Known for delivering exceptional customer service, strong communication, and efficient time management. Seeking to leverage these skills in a dynamic team while pursuing continuous personal and professional growth.
02
Expertise
What I bring
Intermediate
- Communications
- Computer Applications
- Conflict Resolution & Negotiation
- Customer care Service
- Doings
- Quick Learning
- Team work
- Time management
03
Career
Experience
—
—
Waiter
Rjay’s Restaurant, Garki
Provided table service, took orders, and ensured guest satisfaction in a busy dining environment.
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Waiter
Ama’s Food and Bites, Durumi 3
Served customers, managed order flow, and maintained cleanliness of dining area.
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Waiter
D & G Lounge and Night Club, Maraba
Delivered prompt service to patrons in a high‑volume lounge setting.
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Waiter
Checkpoint Restaurant and Lounge, Wuse II
Assisted guests with menu selections and ensured a pleasant dining experience.
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Sales Representative/Cashier/Customer Service Representative
N.K. Stores Nig. LTD, Dutse Alhaji
Processed sales transactions, managed cash, and addressed customer concerns.
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House Keeper
Mab Global Homes, Gwarimpa
Maintained cleanliness and orderliness of residential properties.
—
Security Guard
Kings Guard Nigeria Limited, Wuye
Monitored premises, enforced safety protocols, and responded to incidents.
04
Foundations
Education & languages
Big Time Computer Institute, Masaka
Josiah Memorial College, Masaka
Government Secondary School, Gwandara
Nasara Private School, Gidan Waya
05
Quick answers
About John
What does John Francis do?
John Francis (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. John brings 6 years of professional experience, with strengths in Communications, Computer Applications, Conflict Resolution & Negotiation and Customer care Service. John studied at Big Time Computer Institute, Masaka.
Where is John Francis based?
John Francis is based in Nigeria.
What are John's top skills?
John's top skills are Communications (Intermediate), Computer Applications (Intermediate), Conflict Resolution & Negotiation (Intermediate), Customer care Service (Intermediate), Doings (Intermediate) and Quick Learning (Intermediate).
How can I hire John Francis?
Create a free employer account on Talentta to contact John, invite them to apply for a role or schedule an interview.