At a glance
Kelechi Amaole (Customer Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Kelechi brings 6 years of professional experience, with strengths in Complaint Resolution, Customer Retention Strategies, Data Entry and Email & Chat Support. Kelechi studied Bachelor’s Degree at Ascent Tech Hub Africa.
About
Detail-oriented Customer Support Specialist with 3 years experience at Burg & Co supporting customers via Email, Chat, and WhatsApp. Skilled in HubSpot CRM, inquiry resolution, and delivering professional customer service. Bachelor’s degree holder with strong communication skills and 65 WPM typing speed.
Expertise
Career
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Burg & Co
Handled 50+ customer enquiries daily across Email, Chat, and WhatsApp. Resolved customer complaints professionally, improving customer retention. Managed customer data accurately in HubSpot CRM. Maintained 95%+ customer satisfaction through prompt and empathetic support.
Foundations
Bachelor’s Degree
Quick answers
Kelechi Amaole (Customer Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Kelechi brings 6 years of professional experience, with strengths in Complaint Resolution, Customer Retention Strategies, Data Entry and Email & Chat Support. Kelechi studied Bachelor’s Degree at Ascent Tech Hub Africa.
Kelechi Amaole is based in Nigeria.
Kelechi's top skills are Complaint Resolution (Intermediate), Customer Retention Strategies (Intermediate), Data Entry (Intermediate), Email & Chat Support (Intermediate), Email & WhatsApp (Intermediate) and English (Intermediate).
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