At a glance
Mary Ezinwanne John (Client Services Manager) is a professional based in Nigeria with a portfolio on Talentta. Mary brings 6 years of professional experience, with strengths in Administrative Coordination, Customer Relationship Management And Partnership Relationship Management, Data Entry, Reporting & KPI Tracking and Goggle workspace. Mary studied BSc Software Engineering (Backend) at Patten University.
About
Results-driven Client Services and Operations Manager with 5+ years of experience optimizing business processes, managing client relationships, and leading cross-functional teams. Proven ability to improve customer satisfaction and operational efficiency through strategic problem-solving and technology adoption.
Expertise
Career
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TUBO
Serve as primary contact for clients, managing inquiries and escalations to ensure high satisfaction; Streamlined internal workflows, improving service delivery efficiency; Led team coordination to enhance productivity and turnaround time; Reduced client complaints through proactive resolution strategies; Maintained strict confidentiality of sensitive client information
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Angelikas Limited
Managed office operations and administrative staff to ensure efficiency; Developed and executed business strategies that improved sales performance; Coordinated meetings, schedules, and internal communications; Improved customer satisfaction through structured service processes; Oversaw use of office tools and systems to enhance productivity
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Angel Works Production
Managed customer communications across phone, email, and social channels; Resolved complaints and ensured timely follow‑up with clients; Provided insights to management on recurring customer issues; Supported daily executive and administrative tasks
Foundations
BSc Software Engineering (Backend)
Business Administration
Quick answers
Mary Ezinwanne John (Client Services Manager) is a professional based in Nigeria with a portfolio on Talentta. Mary brings 6 years of professional experience, with strengths in Administrative Coordination, Customer Relationship Management And Partnership Relationship Management, Data Entry, Reporting & KPI Tracking and Goggle workspace. Mary studied BSc Software Engineering (Backend) at Patten University.
Mary Ezinwanne John is based in Nigeria.
Mary's top skills are Administrative Coordination (Intermediate), Customer Relationship Management And Partnership Relationship Management (Intermediate), Data Entry, Reporting & KPI Tracking (Intermediate), Goggle workspace (Intermediate), Microsoft Office suite (Intermediate) and Operations Management (Intermediate).
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