At a glance
MARYANN NWABUNWANNE (Front Desk Manager) is a professional based in Nigeria with a portfolio on Talentta. MARYANN brings 6 years of professional experience, with strengths in collaboration, Complaint Resolution, Customer Support and Data Processing. MARYANN studied Bachelor of Science in Education, Political Science (Second Class Lower) at University of Calabar, Cross River State.
About
Highly motivated and adaptable professional with a strong work ethic and excellent communication skills. Quick to learn new tasks and technologies, committed to delivering quality results, and able to thrive in fast‑paced environments. Demonstrates reliability, teamwork, and a positive attitude in every role.
Expertise
Career
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New Iceland Beach Resort
Served as the first point of contact for guests, ensuring a warm welcome and professional check‑in/check‑out process. Handled guest inquiries, reservations, and complaints promptly to ensure high customer satisfaction. Managed booking records and maintained accurate guest information. Coordinated with housekeeping and other departments to ensure smooth daily operations. Processed payments and maintained proper documentation of transactions.
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TRION LIFE LIMITED
Managed end‑to‑end customer interactions, from initial inquiry and product education to closing sales and providing post‑purchase support. Proactively identified customer needs through consultative questioning to recommend optimal products and solutions. Resolved complex customer issues and complaints with empathy and efficiency. Converted leads into sales using effective persuasion and objection‑handling techniques. Maintained accurate customer records and transaction details. Followed up with customers after purchase to ensure satisfaction and repeat business.
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Oduga Secondary School
Developed and delivered engaging lesson plans on government and current events. Assessed student understanding through assignments, projects, and examinations. Organized and led a student debate club, enhancing students’ public speaking and analytical skills.
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MTN Telecommunications
Verified customer identities and documentation in compliance with telecom regulations. Accurately processed new SIM card registrations and maintained confidential records. Educated customers on available mobile plans and services. Successfully registered over 100 SIM cards monthly with zero compliance errors.
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Sky Gold Hotel & Suite
Served as the first point of contact for visitors, answering inquiries and directing calls professionally. Maintained organization of the front desk and waiting area. Handled administrative tasks such as filing, data entry, and mail distribution. Promoted hotel amenities and assisted with guest requests.
Foundations
Bachelor of Science in Education, Political Science (Second Class Lower)
Senior School Certificate Examination
Quick answers
MARYANN NWABUNWANNE (Front Desk Manager) is a professional based in Nigeria with a portfolio on Talentta. MARYANN brings 6 years of professional experience, with strengths in collaboration, Complaint Resolution, Customer Support and Data Processing. MARYANN studied Bachelor of Science in Education, Political Science (Second Class Lower) at University of Calabar, Cross River State.
MARYANN NWABUNWANNE is based in Nigeria.
MARYANN's top skills are collaboration (Intermediate), Complaint Resolution (Intermediate), Customer Support (Intermediate), Data Processing (Intermediate), Front Desk Operations (Intermediate) and Google Workspace (Gmail, Google Docs, Google Meet) (Intermediate).
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