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Matthew Daniel O.

Customer Support Specialist

  • Nigeria
  • On Talentta since Oct 2026
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Portrait of Matthew Daniel O.

At a glance

About Matthew Daniel O. at a glance

Matthew Daniel O. (Customer Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Matthew brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Administrative Support and collaboration. Matthew studied Certificate in Education (NCE) at Federal College of Education (Special), Oyo, Nigeria.

6+
Years experience
15+
Skills
4+
Roles held

About

Meet Matthew

Customer Support Specialist with experience delivering responsive support across email, live chat, phone, and social media channels. Recognized for resolving customer concerns professionally, maintaining accurate records, and building positive customer relationships. Detail‑oriented, adaptable, and committed to delivering excellent service in remote, hybrid, or on‑site environments.

Expertise

What I bring

Intermediate

  • - Attention to Detail
  • - Problem-Solving
  • Administrative Support
  • collaboration
  • Complaint Resolution
  • CRM
  • Customer Retention Strategies
  • Customer Success
  • Customer Support
  • Data Entry
  • Email
  • Goggle workspace
  • Live Chat & Email
  • Phone Support

Foundational

  • Email & Chat Support

Career

Experience

  1. —

    Endorsement Officer (Administrative Support)

    Lawasco Global Venture

    Coordinated endorsement and transaction verification processes; maintained accurate operational and financial records; generated reconciliation reports using ERP systems; supported management with documentation and reporting.

  2. —

    Customer Support Representative

    Iroko TV

    Delivered customer support via email, live chat, phone and social media; resolved enquiries and complaints, improving customer satisfaction; managed interactions and maintained accurate records; tracked issues using Google Sheets; built positive relationships through empathy and timely resolution.

  3. —

    Sign Language Interpreter

    Freelance

    Supported students with hearing impairments through effective interpretation.

  4. —

    Professional Massage Therapist

    Freelance

    Delivered client‑focused massage services with empathy and professionalism.

Foundations

Education & languages

Federal College of Education (Special), Oyo, Nigeria

Certificate in Education (NCE)

Quick answers

About Matthew

What does Matthew Daniel O. do?

Matthew Daniel O. (Customer Support Specialist) is a professional based in Nigeria with a portfolio on Talentta. Matthew brings 6 years of professional experience, with strengths in - Attention to Detail, - Problem-Solving, Administrative Support and collaboration. Matthew studied Certificate in Education (NCE) at Federal College of Education (Special), Oyo, Nigeria.

Where is Matthew Daniel O. based?

Matthew Daniel O. is based in Nigeria.

What are Matthew's top skills?

Matthew's top skills are - Attention to Detail (Intermediate), - Problem-Solving (Intermediate), Administrative Support (Intermediate), collaboration (Intermediate), Complaint Resolution (Intermediate) and CRM (Intermediate).

How can I hire Matthew Daniel O.?

Create a free employer account on Talentta to contact Matthew, invite them to apply for a role or schedule an interview.

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