At a glance
Matthew Imose (Call Center Supervisor) is a professional based in Nigeria with a portfolio on Talentta. Matthew brings 6 years of professional experience, with strengths in - Problem-Solving, Basic Networking, Brand Awareness and Client Acquisition. Matthew studied Higher National Diploma - Building Technology at Heritage Polytechnic.
About
Motivated and adaptable individual with strong communication, organizational, and interpersonal skills. Passionate about customer engagement, digital growth, and creating positive experiences. A quick learner with a creative mindset, strong attention to detail, and the ability to thrive in fast-paced environments while contributing effectively to team goals.
Expertise
Career
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Burger King
Handled inbound and outbound customer calls professionally and efficiently; trained junior call center agents; responded to customer inquiries, complaints, and requests, providing accurate and timely solutions; provided information about products, services, policies, and procedures.
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First City Monument Bank
Assisted customers with account opening and banking enquiries; troubleshooted minor technical or registration issues; maintained proper documentation and customer records; collaborated with other departments to support smooth banking operations.
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Kemegold Nig. Limited
Registered candidates for Joint Admissions and Matriculation Board examinations and related services; assisted candidates with data entry and online application processes; verified candidate information and supporting documents for accuracy.
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Crib MD
Monitored workers and coordinated daily site operations; maintained accurate records of site activities, materials, and progress; tracked project progress and provided updates to the site supervisor; ensured compliance with site safety procedures and company policies.
Foundations
Higher National Diploma - Building Technology
National Diploma - Building Technology
Quick answers
Matthew Imose (Call Center Supervisor) is a professional based in Nigeria with a portfolio on Talentta. Matthew brings 6 years of professional experience, with strengths in - Problem-Solving, Basic Networking, Brand Awareness and Client Acquisition. Matthew studied Higher National Diploma - Building Technology at Heritage Polytechnic.
Matthew Imose is based in Nigeria.
Matthew's top skills are - Problem-Solving (Intermediate), Basic Networking (Intermediate), Brand Awareness (Intermediate), Client Acquisition (Intermediate), Client Relationship Management (Intermediate) and collaboration (Intermediate).
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