Mercy Ene Egwurube

Customer Service Representative

Nigeria
On Talentta since Sept 2026

- Problem-Solving✦Administrative Support✦Client Relationship Management✦Continuous Learning✦Customer Support✦IT Support✦Lead Generation✦Operational Coordination✦Or Inventory Management✦Record-Keeping & Documentation✦Scheduling✦Teamwork✦- Problem-Solving✦Administrative Support✦Client Relationship Management✦Continuous Learning✦Customer Support✦IT Support✦Lead Generation✦Operational Coordination✦Or Inventory Management✦Record-Keeping & Documentation✦Scheduling✦Teamwork✦

At a glance

Mercy Ene Egwurube (Customer Service Representative) is a professional based in Nigeria with a portfolio on Talentta. Mercy brings 6 years of professional experience, with strengths in - Problem-Solving, Administrative Support, Client Relationship Management and Continuous Learning. Mercy studied B.Sc. Sociology at Benue State University, Makurdi.

6+
Years experience: 12+
Skills: 5+
Roles held

About

Meet Mercy

Organised and detail‑oriented professional with experience across customer service, administration, HR support, sales, hospitality and healthcare product sales. Skilled in customer support, office coordination, record keeping, relationship management, communication and day‑to‑day operational support. Known for a professional, approachable manner, strong teamwork, problem‑solving ability and commitment to delivering quality service.

Expertise

What I bring

Intermediate

- Problem-Solving
Administrative Support
Client Relationship Management
Continuous Learning
Customer Support
IT Support
Lead Generation
Operational Coordination
Or Inventory Management
Record-Keeping & Documentation
Scheduling
Teamwork

Career

Experience

Jan 2020 —
Admin
CIPM MCMS
Oversee daily administrative activities, office supplies, equipment and maintenance to support an effective work environment. Handle correspondence including mail, email and telephone communication. Maintain confidential files, databases and official cooperative records, including meeting minutes. Assist with budgets, expense processing, expenditure tracking and office account administration. Coordinate meetings, venue bookings, calendars and travel arrangements for staff or directors.
Jan 2020 —
Medical Sales Representative
Zenrox Health Care
Promote and sell medical products including laboratory reagents, medical devices and equipment. Build and maintain professional relationships with doctors, laboratories, diagnostic centres, hospitals and other healthcare providers. Support product visibility and sales growth through customer engagement and relationship management.
Jan 2020 —
Sales Executive / Telemarketer
Matrix Homes and Properties Ltd
Generate leads and engage prospective clients through sales and telemarketing activities. Build client relationships and support customers in identifying properties that meet their needs. Use knowledge of property pricing and the local market to support property sales activities and closing.
Jan 2020 —
Administrative Officer / Housekeeper
Empire Suites Makurdi
Managed hotel inventory and supplies, monitored stock levels and supported timely ordering. Coordinated and oversaw housekeeping operations. Responded promptly to guest complaints and concerns to support high levels of guest satisfaction. Supported implementation of hotel policies and procedures and staff compliance.
Jan 2020 —
Customer Service / HR Assistant
CHAN Export
Provided customer service and HR support within a business dealing in used vehicles, vehicle parts and electronic equipment.

Foundations

Education & languages

Benue State University, Makurdi

B.Sc. Sociology

DMSI

Executive Diploma in Hospitality Management

Quick answers

About Mercy

What does Mercy Ene Egwurube do?

Where is Mercy Ene Egwurube based?

Mercy Ene Egwurube is based in Nigeria.

What are Mercy's top skills?

Mercy's top skills are - Problem-Solving (Intermediate), Administrative Support (Intermediate), Client Relationship Management (Intermediate), Continuous Learning (Intermediate), Customer Support (Intermediate) and IT Support (Intermediate).

How can I hire Mercy Ene Egwurube?

Create a free employer account on Talentta to contact Mercy, invite them to apply for a role or schedule an interview.

Work with Mercy

Great teams start with great people.

Hire Mercy on Talentta Build your own portfolio